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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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We are experiencing a huge delay in migration 9 days so far loosing money due to his delay
I can't get assistance on an outage preventing me from updating my website. I've been trying and calling & emailing for weeks.
Easy to use, reasonable pricing, great customer support
Resent to tricks to upsell. Inform us, fine, but trying to trick us erodes trust. Costs are rising too much also.
Down a week due to your security, very unsatisfied with your tech support.
I've been using bluehost since 2017, and the most recent redesign of your website is awful. I haven't found anything about the changes that I can comment on positively. You seem to have taken a 'hard sell' approach, while throwing current customers to the wolves. The site has become harder to use, takes longer to find what I need, takes more clicks to get where I need, doesn't render well on screen, and often throws errors. It's all Cons and no Pros. If you're looking for a webhost, I don't recommend this one.
Not very intuitive when trying to work on multiple websites. Should be easier to add additional owned domains to the Create New Website page instead of having to enter domain name. Should be able to select from own websites to begin editing.
I've had several issues with getting my website moved to another account, it not being moved all the way, and had about a month downtime on it.
It was quick fix and was easy to communicate with customer care team
Hard to navigate and you need to upgrade just to enjoy other features in elementor which is free from other hosting I used before.
I have a website that is constantly down. I call and it gets fixed and then its down again. In addition, you've raised your domain registry rates and hosting a ton since I started with Bluehost. They're no longer competitive.
The server that Bluehost uses to host my website has gone down 2x in the last two months. I have never been notified and it has impacted those trying to get to my site. I have to call and they say they will reach out to the engineers. I has for a follow-up email and never get any communication afterwards. It
I have had a problem that has lasted about a week. I think most of the problem has been resolved but it was a mess. I had to pay for expert service ($165.00) to get my needs met. Bottom line is that my landing page disappeared as a result of having to fix a URL issue. I will be glad to speak with anyone of your choosing regarding the details of my issue.
Ive had numerous troubles trying to transfer my domain.
This doesn't have to be so confusing - very unapproachable and non-user friendly interface
We had to hire a web developer because it was too difficult to design the site ourselves (I used to have a site that I designed myself). Your webmail/email system is way too hard to navigate.
I'm being charged more than I should be for a very clunky system.
Server keeps crashing, nobody can help, it crashes daily
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members