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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Overall service is good, but your design/tech team approach has some glaring problems. From the client side...
1. I have a hearing deficiency and the non-english accents often makes it impossible to converse.
2. The skill level runs the gamut, exceptional to fair.
3. And lastly, the 1/2 hour hand-off policy make problem solving sometimes seem like I'm playing wack-a-mole. Wm. Current / JuliusMoessel.com
So far so good, sometimes my login won't work, but overall, I am happy with the service.
It is almost a week that I have asked to cancel 3 websites. I know you are not authorized, but there is a problem deleting the websites. kuckyalbums.com / konpoliexclusive.com / klorart.com I asked and got the information that the problem will be solved by higher technical department. This happens a week ago. And I see the 3 websites are still there and has note "Delete Error" This is the reason I have 2 stars. I will wait 2-3 days more and if I see the error is not solved, I will move all my 20+ domains to another hosting company.
Since it's not far into the process, all I can say is it's easy so far.
Have been trying to get a staging site up for over a week.
Get off Wordpress' $#*! and get with the times. Find or build an environment that will support Java websites, or python websites. All the major development environments.
Thank you so much to help log in and get this rolling.
Support is not awesome, but the overall platform is good and decently easy to use. Site goes down a lot.
I complained to restore my website and nothing done yet it's been hours
I am not able to access the Websites section in my control panel, even as a paying customer. So now what do I do? I'm just paying for a service that I can't access. Support hasn't fixed the issue an no one has offered me a credit for all of the lost time due to inability to access my websites section of the panel/dashboard (bluehost)
When I want to edit my WordPress, the webpage shows that it cannot be reached. So how do I edit my site?
I have had nothing but issues with DNS on Bluehost with this account. Which is a bid abnormal. I hope I can point this to use cloudflare today without the site going belly up like last time
Excellent customer service and clean, attractive interface, but the login process has been buggy.
Everything is fairly intuitive and well laid out. Also features are fine for our purposes.
Your service has been a nightmare miss information, horrible support, i had my company halted for days with now mail and weeks with now website
I have spent most of the past three yearts confused and paying for item I don't understand.
Still can't figure out how to get my security certificate to have signage other than myself and so it still says it is not secure.
The new interface makes it nearly impossible to find things such as the cPanel and other important parts of my account. My account payments history is basically missing and My hosting accounts are now actually listed under sub-accounts. I've been with Bluehost for over 10 years. This is the most difficulty I've had with accessing my accounts and working on my websites.
Overall sound implementation. Picture transfer process is tedious and import fails a lot (Ruby error). SSH/SFTP documentation poor to support that transfer and FTP should be locked down. Why do I have to endure and upsell page every time I log in to manage files?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members