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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Email account doesn't work since paying for it.
Service via chat is horrible.
Website platform is too complex.
Can't even see your email on your iphone cell phone.
I have been charged 165 a month for two years for wordpress support and the site has not been working
I don't like your landing page. I don't want to have to figure how to click to the page where I can access wordpress. Also, you have to scroll down too far to view my specific site.
Nice hosting. I like the file manager for it's logical usage
The interface is super fluid and easy to use. And hosting plans contains powerful tools to suit the type of webpage I am building
As a beginner to blogging, Bluehost has made it possible for me to get things started!
Had to redo a lot of content on my wordpress-built site when I transferred it and the original offer of help from Bluehost, well: the chat was useless, I just got directed to a help page I'd already seen. The live representative phone call that was scheduled there at the beginning of my signing on didn't happen (no call at scheduled time, and two hours later a rep' called mostly to market services I don't need. But otherwise, seems all right...
Some changes in the Admin UI are good, some are a step backwards and tend to obscure standard features
Too many problems to list. Your tech support said to hire a website developer. Even though everything worked fine for years and i didn't make any changes.
Bluehost is horrible. We are currently looking for a new host and will be switching everything out ASAP. Nothing will change our mind.
I continue to have issues accessing my website to update/edit it. I had to switch from Chrome to Edge first. Now I'm having another issue.
Unannounced changes to billing and login experience caused confusion and frustration
Been trying to solve my problem for 2 hours. On hold again.
I have had so many issues with Bluehost and my email and websites not working and spent hours and weeks trying to get support from tech and anyone who would listen and would take months and months of persistency on my end while losing time and money with my biz and never once do they act concerned or even apologize or follow thru from rep to rep and call to call it has been daunting@
I am experiencing an ongoing problem with hosting my website. Despite multiple online and live consultations with your customer support, the issue is not resolved. Your representatives assure me they will fix the problem and they never do.
Every year I come to Bluehost to get tax information every yearsit's so clumsy that I waste an hour trying to fine what I want. This time I wanted to upgrade my Visa. At this point, I'm still looking to where to do this!
Having trouble transferring a domain but other than that all is good.
I wish you would be more proactive before stopping my account.
It's very slow to get to what I need to do, but not particularly difficult.
Customer support has been very bad lately. One guy did go out of his way to help my but if you look at my emails, chats and calls you will see it has been bad.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members