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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Always helpful and quick with the answers to my questions.
I find it difficult to make changes to my website and it gets messed up when I do
Sometimes it's difficult to find settings because you change the interface so often.
Support through the chat app is fast and effective
I continue to get customers who can't access my site and purchase my books. My web person is frustrated with your customer service and attention to things like SSL certificates.
My WebMaster has attempted to recently add an item to my blog at the website and she can't due to a message about a critical error precluding the action desired.
Seems you're more focused on getting money that providing the services.
Support wasn't helpful and very rude. Domain worked perfectly and then all of a sudden it didn't work with the redirect properly. Support blamed it on my host, which wasn't the issue. Transferred my domain to GoDaddy instead.
We pay quite a bit for our hosting plan relative to the traffic we get and features/functionality we have on our site, and both our website load times and domain email receipt are painfully slow.
I should not have to search for the path to sign in. Any emails directed at o me offering a discount should allow me to sign in.
The ease of use for Wordpress is not great. There was no uninstall button which there should have been but rather a remove Wordpress. It doesn't even state that if Wordpress is hosted on the cPanel or not. I looked in the cPanel Public HTML and saw pieces of Wordpress but no main files.
I sometimes find it not as user friendly for someone who doesn't
Wouldn't mind the add for privacy protection so much if the site was as easy to use as it used to be. It's also much less reliable hosting than it used to be. Emails don't always get forwarded and users often get a misdirected request error when accessing my site.
I've been trying to merge 2 accounts. I was on a call with someone and it was cut off. Struggling to get this taken care of on my own. Had a long wait for a representative so not going to call back.
The rates you up renewals by is crazy high and now I'm having issues transferring my domain... not sure if it's you or the other company
It's been a bit frustrating. I have to reach out to instate an SSL on every website, regardless of the amount of time that has passed after purchased. The sites are on the slow side, even at top tier :(
So many problems with our email system it has been frustrating. We have missed major business contacts and information because of the failed email hosting service.
The phone support is terrible, I have a web site that has been down for weeks and still not resolved, they need this, they need that, wait, wait, call, no one speaks english, on and on
Having difficulty with error messages, not allowing me to set up and edit my site.
I don't like having to learn a new layout. I really don't like the constant pop-ups selling me add ons. If I didn't have so many accounts with bluehost I would switch.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members