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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I moved away from godaddy to your services. This has been nothing but a nightmear, my website has been down more then up. The transfer was not seemless it has been a huge mess! I just signed up for WP Pro that said my site won't be down but it has been down for over 12 hours.
Great customer service, and superior hosting. Server is sometimes really slow, and that is the only reason I gave a 4 star instead of 5.
1, the speed of opening the site is very very very low.
2. too hard to get a help in troubles.
Having difficult time cancelling blue host service for spacesbetweenwords.net. Very difficult to obtain a service rep who can assist. Vittoria lawson yaphe
The service was never on par with what was being told we would get regarding speed and reliability but your company has simply become unreliable as a hosting service at this time. So much so that I am leaving Bluehost with time still left that I paid for and paid 3x more to a company who gives solid service to their customers.
Great hosting company, customer service, quick response and quick problem solving, best support team I easily deal with, thank you
No one has been able to address the tech issues I'm having.
Smooth operationally. Customer service always good
Bought the name and domain hosting package but noone can seem to help me get it back on line. I built within min and had a temp page that looked great. 24 hours later I can't access any of it. Been on chat for several hours NO HELP!
All good except for delayed loading of site at times and having the need to sign on repeatedly.
Best features, best support always available. I appreciate the overall service
Good!, various application, flexibility and covering almost all functions.
Usually, BH is my backdoor secret to my website's success. But on my last phone call, I received some terrible customer service.
I was told I needed to hire a website developer to fix my problem the last time I called. Discovered that it was an old plug in causing the issues.
Why the customer rep couldn't have helped me through this troubleshooting process is beyond me.
When I asked for step by step ways to fix it, I got nothing but contact the plug in people. When I asked how... I got nada.
And the rep kept saying the problem in jargon I couldn't understand and when I told him/her I couldn't understand the acronyms he was talking with he/she didn't find a better way to communicate the message to me.
Case Number: *******
I signed up for ChoicePLus. The fact that you have changed your plans should make no difference to my subscription. You placed me on Basic without my knowledge. The basic cost is $2.95/m. ChoicePlus is $5.45/m. I had access to all the features before you did this. The solution is obvious. You can put me on PRO at your cost as it was your decision to change things, not mine. If you do not, I walk.
Been with bluehost for many years, overall experience has been great, occasional issues but to be expected with any service.
I have not been happy with Bluehost. I feel there should be verbal customer support.
I set spanish language and everything keeps appearing in english
Its pretty good. Some blips but typically resolved quickly
Don't force a character count in reviews or get a 1 star.
Can't find anything... And the WordPress install errors constantly...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members