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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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It is good, and offers good integration with Wordpress, I was able to easily manage my web sites and domain
The site seems a little slow, the customer service is usually awesome.
Website isn't working, was told i had security include
We keep having issues with our email. We have trouble connecting to the server with our email client. We were told it should be resolved yesterday.
I tried to connect my existing domain to BH and followed steps to change name server, which broke my email. You should warn that it shouldn't be that way. Also, designing web site and pages is still way to complicated - why is it so hard?
I moved my hosting from a different hosting company to Bluehost a few weeks ago. Since then it has been nothing but non-stop issues with my websites being down or email not functioning. It has been a horrible experience!
Website is very slow, to the point it times out. I am trying to figure it out.
Your interface is terribly cumbersome. Not user friendly at all.
I have tried setting up the web page 3 times already and am having to go back to beginning everytime so far
It takes a long time to log into Bluehost, and a longer time to log into Wordpress. I get way too many 522 timed out messages.
I chose to follow the steps to build my website on my own but it is extremely hard. It is not an easy host to use compared to others. I purchased this two years ago and havent launched my blog yet
Very good but sometimes server makes problem and get slowed, it's ok
Our email keeps going in and out. It is not dependable
Hosting has been slow for over a week now. I run multiple websites on Bluehost and I was informed by customer support that 'you are working on the server issue'. Performance is key for my clients and this is preventing us from making back-end edits efficiently.
Everytime we have needed support, (in fact, just a billing issue misundestud by our bank, and a caché issue due to our internet explorer) the attention and patience to help us resolve the situation is always fine.
It is frustrating when I do something and get a certain result but the next time I do the exact same thing I get a different result. I've started my site from scratch a few times now and I get different stock photos and different font sets available. Also, the first attempt I could manage my header and footer in Bluehost and the next time I had to manage them in Wordpress. It feels arbitrary and it's very confusing and frustrating.
Seems really slow. Plus basic purchased packages did not work--they were a 'known error'. Had to spend ages arguing for a refund
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.