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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Blue host has made it possible for us to have an online shop. Tec support is pretty good.
The chat support staff are either really amazing or really poor, and usually on the bad side sadly. Not a general happy-medium.
Very nice! A learning experience but bluehost help center is there for when I'm having issues with my site or questions. Everything takes time but seems like it can be solved with patients.
Bluehost interface too difficult to ask for help via chat or phone
I was on hold nearly hour and call was disconnected. Where do newbie go for HELP?
Was charged for G-suit for a year without it working.
Impeccable service until now, last few days having issues with emails bouncing off or cannot access servers
I find support when needed, but less and less is needed. Things just work as I've grown to expect.
I currently am not able to access by site. I get no updates from you. I go to Twitter and you simply copy paste the same thing saying there is no update. I NEED IT FIXES ASAP!
Server security has been a major issue. The up-sale to fix what shouldn't be an issue... a secured server was most distasteful. Although, site recovery was provided the constant interruptions of a hacked site was an annoyance.
I want my email address but blue host not allowed me. I wat add my full name but Blue Host not allowed me.
Blue Sky support has been crucial for someone of my limited experience
It is hard to get timely help. Had a problem with email export. Called and was told they get back in 24 hrs. It has been almost a week and no contacts.
I have been in business 22 yrs and when my old server company retired I moved to bluehost and for 7yrs had NO, ZERO issues, and then all my clients e-mails and websites were taken down and Bluehost said I need to pay sitelock over 8K to get everything back up and running... I think bluehost is the one who put the virus on the server and is extorting money from me... I am sickened beyond words... AND when you google issue with security and wordpress etc BLUEHOST comes up as the WORST! I pay bluehost almost 2k a year and now sitelock 8K a year all for 40 websites, I have lost almost half my business since moving to bluehost and hope to get away as soon as possible
There are times when I call into tech support and get wrong answers. I've since found to hang up and call back. Kinda frustrating. Last time I was told I couldn't create a unique login for a specific domain, which I CAN do. Having some login issues lately too.
It was ok, though I want to know how do I get bluehost on my site dashboard like i used to get it before?
Although business is yet to launch, my experience with Bluehost has been excellent. Thank you
Keep it up
Good experience overall, but lately my site is constantly going offline. Is that able to be fixed?
Bluehost is blocking my IP address and your technicians don't understand the problem and/or aren't willing to fix it. They also made up some excuse about server maintenance which if it was true, I wouldn't be able to access these things from any IP address but I can.
I will always stay with bluehost, their system is easy to navigate compared to other hosting companies, their tech team has helped me so much, cant fault them
Your techs cannot understand issues presented to them. Also to ask me to go back to not leave a 2 star review when all i get is popuos to do so are annoying.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members