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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Can't connect a calendar to my email. When I get a calendar invite I cannot accept which causes me scheduling problems
Does what it's supposed to and the one time I needed help the support was prompt and helpful.
My website is consistently not showing. I paid for site look $350 and still not working and no one cares about it. I have this problem at least 2 times a year.
So many server issues in such a short period of time
The wesite builder is well integrated with Word Press. I just add updates. First time site builder.
The website is unstable and complicated. I've spent two days trying to edit the header because the system freezes
I've had bluehost for years and still can't figure out how to use the platform. Not easy to use at all IMHO.
No customer service! They send you each time for 15 minutes to wait till you get bored. Nothing is working! I am blocked and i could not reach my website, and each time I try to explain the technical issue to each of their agents that they are countless they just repeat to me the same stupid procedures till i get bored...
I am having trouble navigating the website builder and adding features.
You have way too many technical issues and downtime, causing my websites to be offline. It's hurting my business.
Blue Host runs slow and there are frequent downtimes. Except for stellar customer service, overall very disappointing. I am non-renewing my Blue Host site.
Servers are down way too much; your reliability is HORRIBLE. I've advised all clients to move to other services.
Delay with customer support
Technical issues with website
It will be wonderful to receive tips to reinforce the new website. As well I'm receiving scrap via my subscription form and I do not why
Our email server has been intermittent or completely down for almost a week and Bluehost customer service has not been helpful at all. Up until this issue, the service was great
I'm finding it easy to use in some cases and harder to use in other cases. Customizing the templates hasn't been easy for me and I'm an IT person.
The performance of Bluehost over the course of the past week has been terrible. Constant intermittent outages and slowdowns. Times when chat was off the air. Could not access system status. No feedback to customers from Bluehost on what is happening. Your service levels have really dropped into the toilet. Could this have anything to do with EIG hosting? I'd migrate my sites to another vendor right now but I can't trust Bluehost to stay up long enough for the export! GET IT TOGETHER! Be a customer service organization and keep your customers updated and set expectations!
Excelente pienso seguir trabajando con el servicio
Please keeping going, better give more discount on loyal customers
Took forever to update to PhP. Lots of downtime. Not a great service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members