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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The site has been very difficult lately to access, etc. Before that I'd give it five stars.
Bluehost is slow and sluggish. Every time I create a new website my data files gets directed to a temp folder and the SSL cert does not apply automatically. I have wasted hours with tech support bc of this ongoing issue.
Excellent experience so far, i have not had any problems with it.
Bluehost is the most intuitive interface I have experienced... and if I have any questions their team is available to assist.
The Call Centre people at the Phillipines are dismal beyond belief. It is excrusiating ringing Bluehost technical support - and I have been left multiple times with a disaster. One time the Bluehost (phillipines) call centre man told me I needed to ring another Bluehost number to get the help I needed. I believe he gave me his cousine's number - I went through to a girl who asked to use my computer remotely using GotoMeeting -I finally twigged when she was moving stuff around on my computer that she had no idea about anything and disconnected. Over and over again I have been ringing for hlep with my website which was updated by Bluehost and half my website has disappeared. The Phillipine people are a nightmare. I have been unuable to get through to a genuine technical support person and I have rung about 16 times in the last 2 months. This Bluehost Call Centre to the Phillipines situation is a true nightmare
Always seems to be an impossibility to change profile or billing info.
Often our email address don't connect to the server, like right now, and I have to contact support for assistance.
Dashboard takes a bit of getting use to but not too much effort. Support, when needed is only a few minutes away by chat or phone.
Mostly great. I have to say I'm not a fan of WP, so issues with it are frustrating. Usually my issues are fixed in one visit. Having "english as a second language" individuals on the tech help side isn't as great as it used to be when they were in Colorado or Hillsboro (Oregon).
Server is all time down, and the email responding is late.
Great customer service, Wordpress is too complicated for me.
Trying to update my password and profile settings but I get an error message saying it can't be done right now, try again later. THAT IS NOT a very good explanation!
Everything works very easily and reliably. I love how simple the site is to use. I have gotten to the point now where it only takes me minutes to set my websites up with Bluehost.
Well, I get it there and I have really help from the service,
This last year I have had many problems with virus attacks, problems with mail and now with ftp, this is almost unsustainable
Trying to get hold of some help a bit challenging.
Reliability and communication to your customers on any planned maintenance is very lacking.
I find it hard to use. It has too many options. I would like a simpler format for what I do which is to write a simple blog.
I just logged in. I haven't try to do anything yet
Always worked fine, and so I host several domains with bluehost, but the other day I could not access my website nor work for it for about a day. I saw traffic going down and some clients were angry. Pretty disappointing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members