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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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Ohio
1 review
0 helpful votes
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Great theirs so much to learn from and im getting around it slowly but im loving blue host an the word press.my blog im still learning valuable ways to establish. Website builder is a big help in learning everything.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Kind of rough getting started due to transferring my domain over from GoDaddy to Bluehost... also I do not LIKE that I get routed to another country outside of the USA... once I got a USA rep all went well:-) But hold time was too long. I gave 5 STAR RATING because of the awesome rep Wilton Beene!

Date of experience: May 17, 2022
Wisconsin
1 review
0 helpful votes
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Second time in six months that my outbound email has gone down for extended periods. This is entirely unacceptable, as is not notifying customers that there is an issue. I will be finding another service provider.

Date of experience: May 17, 2022
South Carolina
1 review
0 helpful votes
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When I try to log in to WordPress my connection times out at first. If I try again, I can connect, but when I go to "Pages" in WorkPress I'm presented witgh a garbage page. Basically a non graphic view with nothing but bulleted lists. After refreshing, I get all the content.

Date of experience: May 17, 2022
Ohio
1 review
0 helpful votes
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The layout is very friendly, the program and apps are superbly suited for our needs.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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I have tried for months to get your support to make my website secure. Everyone promises to fix it and fails! One person completely deleted my site. I am very close to reporting you to BBB and posting on social media.

Date of experience: May 17, 2022
El Salvador
1 review
0 helpful votes
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Cant do anything i need to update my billing info getting error

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
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My website is down on your end way too often causing issues for clients.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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I usually face the 522 error code
June 16, 2022

I usually face the 522 error code. I have no issue with the internet connection. The problem is from the server.

Date of experience: May 17, 2022
Pennsylvania
1 review
0 helpful votes
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Needed assistance in my set up
May 17, 2022

Needed assistance in my set up. Tech support was stellar!

Date of experience: May 17, 2022
Saudi Arabia
1 review
0 helpful votes
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Excellent, I need more practice to express my opinion

Date of experience: May 17, 2022
Michigan
1 review
0 helpful votes
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My email Reply's go through with NO TEXT. Clients email me back wondering what's going on.? I'm trying to run a business and it doesn't make me look professional.

Date of experience: May 17, 2022
Minnesota
1 review
0 helpful votes
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Have had excellent customer experience since we started with bluehost, all requests and interactions have been prompt and helpful

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Tired
June 16, 2022

Tired. Need support and they have not resolved or followed up.

Date of experience: May 17, 2022
Chile
1 review
0 helpful votes
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Thanks for all your services and support. Excellent Hosting Provider.

Date of experience: May 17, 2022
New Hampshire
1 review
0 helpful votes
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I'm Still learning so its going slow but its getting there.

Date of experience: May 17, 2022
South Africa
1 review
0 helpful votes
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I am very overwhelmed and Bluehost hasn't made my experience very easy with my study material, I struggled following the instructions from my lecturer because of the website builder that you enforce and it has made my start of the journey very difficult.

Date of experience: May 17, 2022
India
1 review
0 helpful votes
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Very good, nice hosting
Good support team - great experience

Date of experience: May 17, 2022
AE
1 review
0 helpful votes
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Expecting more list options for easy and quick access

Date of experience: May 17, 2022
Kentucky
1 review
0 helpful votes
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Websites not loading, and this annoying question keeps popping up.

Date of experience: May 17, 2022