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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Great theirs so much to learn from and im getting around it slowly but im loving blue host an the word press.my blog im still learning valuable ways to establish. Website builder is a big help in learning everything.
Kind of rough getting started due to transferring my domain over from GoDaddy to Bluehost... also I do not LIKE that I get routed to another country outside of the USA... once I got a USA rep all went well:-) But hold time was too long. I gave 5 STAR RATING because of the awesome rep Wilton Beene!
Second time in six months that my outbound email has gone down for extended periods. This is entirely unacceptable, as is not notifying customers that there is an issue. I will be finding another service provider.
When I try to log in to WordPress my connection times out at first. If I try again, I can connect, but when I go to "Pages" in WorkPress I'm presented witgh a garbage page. Basically a non graphic view with nothing but bulleted lists. After refreshing, I get all the content.
The layout is very friendly, the program and apps are superbly suited for our needs.
I have tried for months to get your support to make my website secure. Everyone promises to fix it and fails! One person completely deleted my site. I am very close to reporting you to BBB and posting on social media.
I usually face the 522 error code. I have no issue with the internet connection. The problem is from the server.
Needed assistance in my set up. Tech support was stellar!
My email Reply's go through with NO TEXT. Clients email me back wondering what's going on.? I'm trying to run a business and it doesn't make me look professional.
Thanks for all your services and support. Excellent Hosting Provider.
I am very overwhelmed and Bluehost hasn't made my experience very easy with my study material, I struggled following the instructions from my lecturer because of the website builder that you enforce and it has made my start of the journey very difficult.
Very good, nice hosting
Good support team - great experience
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.