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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The best website builder by far! Great price, great service and great products!
A little of inestability last month. But overall avalibility good. Really fast portal. Support is a little of a gamble. For basic stuff really good. For more in deep, they are bad(had my own experience that I had to figured out myself after a lot of different support people). Prices are ok, they could be better.
The support that I have been given in building my site has been invaluable. As a first time blogger, it has added to my confidence in sharing the good news of salvation for all people.
I'm looking to get my website to be working accurately!
Helpful, quality service and reliable hosting. Grateful for Bluehost and it's wide variety of product offerings. It keeps everything simple- all in one location.
Really appreciate email forwarding being included! Same with admin of multiple sites easy install of wordpress has been fantastic. No viruses or other takeover attempts is probably the most valuable thing to me overall so far.
Everything with Bluehost is awesome. Every time I have had any interaction with them at all it has been perfect. They're always willing to help!
Sometimes hard to learn, but that, in part, speaks to the volume of tools available.
Thank you for an user friendly sign in and work space
Bluehost has great customer service. I've been with them for many years, and the serice has been impecable.
I think it is crazy when trying to update new methods of paying for the account and we do not have access to change our billing or payment method. There has to be a better way!
There are many things I do not understand. Many things that Bluehost support staff cannot assist with. But, overall my experience has been ok. And the Bluehost team are 5/5!
I haven't been able to use Weebly for my primary domain, susangfowler.com. It may not be Bluehost's fault entirely -- more likely it's Squarespace/Weebly's -- but you asked, so I answered. I hope to add stars once I can use Weebly to develop my website because I don't want to spend a lot of time on it and I hate WordPress.
Service offered isn't as good as expected. Mostly because the Bluehost services are sllow and often malfunctional. The personal website was as well expected to be faster to load than it is. Customer service is fine but sometimes they seam to be on a hurry and are missing proactivity to find the deeper issue/solution.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.