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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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District of Columbia
1 review
0 helpful votes
Follow Eugenia S.
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The best website builder by far! Great price, great service and great products!

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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So far..
May 17, 2022

So far. So good!
Bluehost is excellent!... and I do have experience with others hosting services.
Keep up the excellent work!

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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A little of inestability last month. But overall avalibility good. Really fast portal. Support is a little of a gamble. For basic stuff really good. For more in deep, they are bad(had my own experience that I had to figured out myself after a lot of different support people). Prices are ok, they could be better.

Date of experience: May 17, 2022
Ohio
1 review
0 helpful votes
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The support that I have been given in building my site has been invaluable. As a first time blogger, it has added to my confidence in sharing the good news of salvation for all people.

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
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Website was intermittently down with no indication why for well over 24 hrs

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
Follow Lieren G.
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Loading time is sometimes long but overall Bluest has filled my needs very well.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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I'm looking to get my website to be working accurately!

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Helpful, quality service and reliable hosting. Grateful for Bluehost and it's wide variety of product offerings. It keeps everything simple- all in one location.

Date of experience: May 17, 2022
Oregon
1 review
0 helpful votes
Follow Collin V.
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Really appreciate email forwarding being included! Same with admin of multiple sites easy install of wordpress has been fantastic. No viruses or other takeover attempts is probably the most valuable thing to me overall so far.

Date of experience: May 17, 2022
Massachusetts
2 reviews
0 helpful votes
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Everything with Bluehost is awesome. Every time I have had any interaction with them at all it has been perfect. They're always willing to help!

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Sometimes hard to learn, but that, in part, speaks to the volume of tools available.

Date of experience: May 17, 2022
Missouri
1 review
0 helpful votes
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Thank you for an user friendly sign in and work space

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Bluehost has great customer service. I've been with them for many years, and the serice has been impecable.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Great hosting and fast response for any issues I've had.

Date of experience: May 17, 2022
Pennsylvania
1 review
0 helpful votes
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I think it is crazy when trying to update new methods of paying for the account and we do not have access to change our billing or payment method. There has to be a better way!

Date of experience: May 17, 2022
Nepal
1 review
0 helpful votes
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It's a very easy, fun, very satisfying and very attractive site.

Date of experience: May 17, 2022
GB
1 review
0 helpful votes
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There are many things I do not understand. Many things that Bluehost support staff cannot assist with. But, overall my experience has been ok. And the Bluehost team are 5/5!

Date of experience: May 17, 2022
Kansas
4 reviews
9 helpful votes
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I haven't been able to use Weebly for my primary domain, susangfowler.com. It may not be Bluehost's fault entirely -- more likely it's Squarespace/Weebly's -- but you asked, so I answered. I hope to add stars once I can use Weebly to develop my website because I don't want to spend a lot of time on it and I hate WordPress.

Date of experience: May 17, 2022
Nebraska
1 review
0 helpful votes
Follow Cielomaeh L.
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I have been having issues with bluehost for the last few days and the only message we are getting is that you are working on it! No other explanation on whats going on.

Date of experience: May 17, 2022
Albania
1 review
0 helpful votes
Follow ataraxia P.
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Service offered isn't as good as expected. Mostly because the Bluehost services are sllow and often malfunctional. The personal website was as well expected to be faster to load than it is. Customer service is fine but sometimes they seam to be on a hurry and are missing proactivity to find the deeper issue/solution.

Date of experience: May 17, 2022