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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Site has been down and out of reach for so many times! Horrible experience. As well as the very, extremely slow load times I was not aware of when buying your service. It should be stated somewhere on your website that the hosting plan I use, even the one I upgraded to, is ABSOLUTELY horrible! EXTREMELY slow loading times even with CloudFlare and the website optimized and very small image sizes. Would not recommend to anyone and will cancel prior contract ends. Very disappointed with hosting by Bluehost.
I've run into nothing but problems since starting.
Have been trying to access my email address on other devices. Microsoft office is giving me problems. I have called and talk with several different people here at bluehost. I can't pull up my business name in the google engine.
Amazing for online business. Take that leap and do everything yourself.
I'm trying to update my information and billing and it continues to give me an error.
I haven't been able to adjust my site. I keep getting error messages.
Customer Support is not available. Product quality is good
Not so friendly to migrate, upgrade or switch over another providers and costumer service is horrible.
I didn't want to do this like this but I can't find any other way to reach out. I used bluehost web builder the site is perfect on mobile but on the PC it's a disaster. I've checked everything I can find. The preview looks good but when I publish and go to the site, the roll at the top of the screen is black without any buttons or my logo. It scrolls so that the website is visible but then at the bottom of the page the words run off the page and are only partially visible. Yes, I was designing on the appropriate platform (It was on the PC not the mobile)
I've spent all day trying to get this extremely simple site to look like something other than crap. (Sorry no offense intended) but the preview is fine and the site is not the same. I can't check what doesn't appear.
I also tried to call but the button doesn't have a phone number and I don't use microsft or chrome to make calls. So you can see my frustration. (I hope)
Chuck Bowman
RelevantMR
*******360
Getting issues in terms of email deliverable. After sending emails, we are receiving error on receiving or time out etc.
Site is very slow, difficult to understand and manage
For the past two years it seems some sort of issues arises between Bluehost and my site leading to my site needing extra attention that often takes weeks to resolve, if at all. Severely disappointed with Bluehost and will be moving to a different hosting company ASAP.
I love your BlueHost and your tech support. It makes my life so much easier S2
Slow slow slow and no solution, its used to work best
I'm following a tutorial, but still don't quite grasp it all, For example how to a install a photo gallery a video gallery, a music gallery and a place to display stories.
Sometimes pictures are not visible... otherwise all good. Great customer service.
The technical support chat feature is great! They are so helpful.
This was my first time building a website and it was more difficult than I thought it would be.
Muy buena atención al cliente, han despejado todas mis dudas siempre
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members