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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The service has definitely gone down since the company has been bought out. The team of social media professionals that I work with has had many new complaints.
It is not explained that if you already own your domain name your will have to wait to build your site until I got the domain trabsfered over. Also there not explanation of hoe to do that. Result 5 hours of my time waisted considering WIX instead put am now in limbo
I've found the loading and processing speeds to be very slow when making changes to my website.
I wish there could be free themes, the premium themes are just too expensive.
Easy to build the website for people with no web building experience.
Good good good good good good good good good good g
Impossible to get a hold of someone and my website is all jacked up
It would be really nice if the billing change form would actually work. This is the second time this year that I needed to update the information and took multiple visits and attempts to do so to finally accomplish the task with out seeing "Please try again later."
The customer service experience today has been terrible. Repeated attempts to contact someone either via phone or chat. I have not yet made contact with a human. The chat box opened, but there was nobody to chat with. Then I was told I would get a call back in 32 minutes. That was more than an hour ago.
I was charged early on a renewal with an authorization out of my bank. I called Bluehost and spoke to an overseas agent who said my transaction was declined. It obviously hit my bank and was not declined, so Bluehost is incorrect. Also, give a warning the day before you take out money so I have the chance to change.
Sometimes it works, sometimes it doesn't. Right now, all my email accounts are down.
I really love the many tools available to build the website
Fun and good and best and amazing website for creating websites
My sites hosting has gone down weekly. When I called the tech gave me attitude and blamed it on the CDN which was not the case.
Bluehost has been awesome so far within the 2 years I have started my blog. Things are easy to navigate and use. Thanks for being a great website platform!
My website has been having platform issues lately that prevent users from accessing the site when they want to. It is also slow to load.
I have tried twice to update my billing but gives me an error message
By far the worst platform I have tried using. 100% not beginner friendly.
This is my third day using Blue Host. The first day, I had trouble accessing the dashboard and was told it was a glitch. I found out the next day, that the person didn't switch my account to shared hosting (from website builder) after he told me he did (the plan switch was my fault because I clicked on the wrong plan).
The second day, they fixed the glitch, but then there was a second issue because I couldn't get to my website to edit it. I was again told there was a glitch and the server was down for people with a certain IP address. We are batting 0 for 2.
We will see what today holds, but it's definitely been frustrating especially when you pay for a service. I'm also afraid I'll have issues w/my website once it's up and running. All staff has been courteous and has tried to be helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members