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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I got sucked in with a cheap promo, now I'm paying a huge amount just for a domain
A little clunky at first to create website and email is up and down recently.
Do not recall anything negative about the 17th Someone said something happened on 17th. I do not recall.
Support is good as it is available at any time 24/7
I have purchased an SSL and have issues with continuously seeing my website show as insecure. Tech support goes back and forth with installing a free SSL (when I have a paid one) and then reactivating my paid SSL (depending on which person is on tech support when I call). Lately, when I call there is no music telling me I'm on hold, so I have to wait in silence assuming that the call is still connected.
When I have asked for compensation for the months of SSL authenticity that has been lost, there is silence. Unfortunately, I started with bluehost a few years ago and now I'm stuck with them.
Having website slowness issues related to cloudflare that I'm trying to diagnose
Your system moves way too slowly. Your representatives are talking to multiple customers at one time which causes a decline in customer care. Your services aren't that great. One example is your spam filter option. I wish I would've gone with another hosting company. I paid thousands for the website to be built and I didn't even rank. I had to hire someone else who knows what they're doing and I was ranking inside of week. That's just naming a couple.
Taking an incredible amount of effort to update credit card.
Super simple set up for beginners and easy way to get going.
Love the website and ease of use; however, there were too many early problems with access and functionality.
Tengo problemas con algunos antivirus que califican a mi pagina de no segura pese a que todo esta en orden. Tenia problemas de accesibilidad por incompatibilidad con antivirus.
Steps need to be clearer. Answers to questions do not need marketing ads. The instructions need greater clarity.
Always helpful, good service, perfect hosting service
I had trouble with billing earlier, support helped but it took about an hour and a half out of my day.
Switched from basic mail to Microsoft 365, no one at the call center could explain how the migration works, now I can't receive emails from my domain. So frustrating!
Not much to say, but that I've had a good experience
Lots of times people don't receive our emails, which is not good. We have tried to fix it, but it doesn't seem to help. I have no idea how much business we have lost because of it.
Beginner blogger. The site seems rather easy to navigate and work with
I have absolutely loved Bluehost since switching over. Unfortunately, I can't give 5 stars after the past weekend. All of my sites have been dragging for days and the only real response I'm getting is 'we are working on it.' Patient for now and fingers crossed I will continue to be as impressed as my initial experience.
I'd like to migrate my other site to here. But, now the new site even doesn't work. So weird.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members