On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy navigation, good support, reasonable prices, and everything seems to work properly.
Love it. Easy to use and the support is top notch. Availability to use word press easy
BlueHost is a great company and your teams are of great support.
I have two points to share with you:
1. Except at few times when the technical answers are done by individuals that have a langage accent (from other countries than the USA) At these times I find it difficult to have a clear and easy conversation.
There was a time when I thought in changing company because of that and I have been with BlueHost for over 11 years.
2. The email service (the servers code) did change at times and I was not aware of it. No communications where made from your part.
That did cause some problems with the communication with my customers and contacts... before we were able to fix the issue.
Yet, this did not happen often.
Over all I am very satisfied!
Thank You!
Website continually goes down. Issues with your server have not been resolved and it's been months. Check my service requests.
They always help when needed and are kind. I wish some of the directions was in wording for non-tecky's like me.
Eweaewaewa. Wadadawdadadaw. Awdadadwdadaada. Da. Da. Adadada
Testtesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttest
I reset my password on 2-22-22. I have it written on a notecard. I've used that password for over two months, yet you wouldn't accept it. I've had this same thing happen twice before.
Quite good. Since I do not employ WordPress, instead using HTML Coding and Dreamweaver extensions, I can't evaluate all the bells and whistles yiu offer.
All questions get answered quickly and any issues are resolved within a few minutes. Reliable and friendly service everytime! Thanks
I get an email that hosting expires TODAY... but i log on AND NO F'N CLUE ANYWHERE THAT MY SITE IS ABOUT TO GO DOWN UNLESS I PAY...
SO WHICH IS IT?
It's been pretty good to me over the years bluehost in general and ease of domain purchases and email usage
Just switched from wix. It makes this extremely complicated and hidden prices everywhere.
I have been happy with my website for the past 8 years.
The support replay it was not send to the requested e-mail
Feel like my websites are being throttled. Load speeds are poor even by Basic hosting standards.
Also, my "free" SSL keeps expiring which breaks my site because of an error with SiteLock. Have called/chatted 6 times on this issue and still not resolved.
My site is down, Codeguard has 8Gb of files that I cannot find to restore my website. I might be looking in the wrong place.
It is a hosting that responds well and is available the time I need
Representative I spoke to on the phone was the only reason I'm giving 3 stars and not 1. I had on my calendar to compare hosting sites for my renewal this weekend and then I got an email saying it had already been charged and renewed (I'm not even sure the charge will go through since the one card I use online intentionally has a low limit) and I saw in the email the renewal date was on June 1, not May 17. It's unreasonably difficult to compare plans and to see what I'm going to be charged for renewal as opposed to a new plan. It's enough to make me want to move the site.
I cannot update my credit card information, I'm also have trouble finding the number to call to talk to someone. It's frustrating.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members