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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The new system for building a site with wordpress is confusing. I feel like everything is bifurcated now and I keep having to login to a new platform. My email, domain, and website all seem to be held independent of one another.
It's a good platform but I've had some issues with e-mail.
SO far so good, we'll see after I ramp up activity his summer.
YouTube vids show 100's of free Themes available. I have 5, just 5. Why? This is my first website. I'm sure there is a lot to learn but if I'm missing themes now what else am I missing that I am yet unaware of?
Fairly good but some plugins don't work easily. Themes are nice but not enough flexibility.
Support is often too technical for me to understand.
I don't appreciate all the pressure to upgrade my hosting plan. I see the options and features. Let me decide without having to speak to someone to be able to down grade
I keep dealing with the same rerouting issue. Whenever I get a new domain it reroutes to my old domain / new domain despite me never specifying that it should do so. Then I have to deal with hours of technical support until they eventually give up and send it to escalated support. Then they take their time fixing it and there's no way to contact them except via email.
It looks like there are lots of good resources and features. Just now getting into using it, though. Check with me again later.
Love blue host--easy to navigate. Whenever I have had any issues, customer service is quick to help me find a solution.
Overall it is good, but occasionally slow and problematic.
Recently had a server issue... chat was quick, to the point and problem was solved quickly. Thank you!
Since 2012 I've had nothing but great customer service with Bluehost. I find your products easy to use and I when I need to get in touch with support I can.
I turned off my auto renew but you still billed me - again, for the 2nd year in a row. Can you please cancel this?
I have many issues with this site and service, including speed, outdated pages that still have not been fixed, and the last time I tried to update my blog, it would not stick. If it happens again now, I am going to find a new host.
Love your service customer support is excellent and very helpful
Editor is very difficult to use. Not intuitive at all, not easy to see how columns can be modified, etc.
Due to my own inexperience, I think I chose the wrong WordPress to install and I am finding it hard to change the template along. I'm sure it is great, I just do not yet know how to design things I want them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members