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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I bought a three-year web hosting contract because it was implied that migrating a Word Press web site would be easy. I have spent hours trying to migrate my web site and I've spent 79 minutes on the phone with people who were unable to help. I'm not sure how much more time I want to spend on this.
It's easy to use and has been an amazingly smooth experience thus far.
Bluehost has been an amazing hosting provider, their customer service is exceptional, and I've never had any server issues! Any tech problems I usually have caused myself, and they are always happy to help me!
I'm a beginner at websites so things have been challenging. Bluehost Support has been extremely helpful.
Sure more character needed to make a standard review into a featured review
Slow loading speed, far from 99% uptime, there was a whole day when your servers were down.
I have yet to be able to use my email. Microsoft 365 still doesn't seem to know my account exists. I have gone back and forth with customer service for Bluehost and MS365 and the issue has not been resolved. I work 7 days a week and do not have much time to deal with this. It has been very frustrating.
Nothing works, I get a 502 error or can't connect error since I signed up. Its actually quite annoying. It all loads slow. I am not impressed so far. Trying to build a site and haven't gotten far.
Terrible CS experience. Issues are commonly not solved when contacting Customer Support. My website is constantly not available for days for issues on your server or for staff who are unable to identify and solve issues.
I find Bluehost services and support team to be second to none. I have tried others over the years, commencing in 1996, and I have experienced both good and bad providers. However, Bluehost has never let me down.
Bluehost is definitely the number one hosting provider you can ever have. They are very supportive, and also have the right tools to help you with you online website.
Outstanding support for someone with little or no experience!
Trying to click complete on the website builder and it reroutes me back to the initial web building page.
I am one of your first clients and I am very pleased with the service that I am receiving.
Easy to use and easy to publish reaching the world.
I like the platform and how you guys made transferring domains, hosting with the easy SSL and free business contact email with the account. Now working on your Bluehost website builder to create my websites. I like it!
Muy buena experiencia, muy pocos problemas en todos estos años, resueltos con satisfacción
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members