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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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Michigan
1 review
0 helpful votes
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Satisfied with Bluehost
May 17, 2022

Satisfied with Bluehost. Still need to learn more a]bout uploading live vocal letters and songs/music

Date of experience: May 17, 2022
Wisconsin
2 reviews
0 helpful votes
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Overall, it's been good. Even when I've had problems, help and support has gotten me back on track quickly and easily.
There was a bit of a learning curve, but it was manageable.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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I am loving Wordpress.org over Wordpress.com! The functionality and friendly user face is freakin amazing!

Date of experience: May 17, 2022
Arizona
1 review
0 helpful votes
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So far getting help is starting to feel like GoDaddy.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Domain no showing as secure.
May 17, 2022

Awesome service. And the issue was resolved the first time... I sincerely appreciate your ability to be able to do chat or even a phone call... To me that's absolutely great service...

Thank you for that

Date of experience: May 17, 2022
Michigan
1 review
0 helpful votes
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I enjoy your services and pricing. My overall experience has been positive.

Date of experience: May 17, 2022
Kansas
1 review
0 helpful votes
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I wanted to move my website from Siteground to Bluehost. I followed your instructions, downloading the plugin, etc. and it did not work.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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My site has been down for several days and I keep getting the runaround.

Date of experience: May 17, 2022
Utah
1 review
0 helpful votes
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I am enjoying and taking my time to build my own website!

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
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Works well but can be overly complicated for a simple blog.

Date of experience: May 17, 2022
Belize
1 review
0 helpful votes
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How do I et text into my website. Do I cut and paste from any word processor?

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Has been down a lot lately, or experiencing problems. Interface with Microsoft Outlook is not good.

Date of experience: May 17, 2022
Oklahoma
2 reviews
0 helpful votes
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The first rep said that, if I purchased Privacy Protection, my website would be up in no longer than 5 hours. That was days ago and there is still a problem.
The second rep (or a device) ended my call after I was put on hold.
I emailed wordpress and they responded immendiately. They said to call you because I'm not registered at wordpress.org. (My website was up and running for days after it was created so I'm still unsure of the glitch.)

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I sometimes find the lefthand navigation a little strange and confusing. I like BlueHost, but also find it hard to create an eye-pleasing website. WordPress is just a mess trying to navigate to find good themes, and even then, when you activate them, they don't look nor act the way the demo did.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Learning how to build the site
May 17, 2022

Learning how to build the site. Instructions have proved helpful, but trial and error is an element of the learning process.

Date of experience: May 17, 2022
Alabama
1 review
0 helpful votes
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I called in for 2 reasons
June 16, 2022

I called in for 2 reasons. I tried to pay my bill and stated that I wanted to pay for one month, and she attempted to overcharge me. I have called in several times over the past month for multiple issues. Finally, 3 of my 9 websites were not accessible on the back end, and I hope that everything is fixed.

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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Accessing the Wordpress editor is really difficult, and I feel I could get a better deal if I went to Wordpress directly. Same for Office 365. I'm really only here from inertia.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Bluehost delivers...
May 17, 2022

Bluehost delivers... the support bluehost gives is awesome - especially if your a senior is the BEST

Date of experience: May 17, 2022
Mexico
1 review
0 helpful votes
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We continue to have issues with bounced emails and slow service.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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The worst ever experience
June 16, 2022

The worst ever experience. They recommended upgrading our hosting to the PRO, and were told that the downtime will be 1 hour, it has been 2 days and all our websites are down.

Date of experience: May 17, 2022