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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Satisfied with Bluehost. Still need to learn more a]bout uploading live vocal letters and songs/music
Overall, it's been good. Even when I've had problems, help and support has gotten me back on track quickly and easily.
There was a bit of a learning curve, but it was manageable.
I am loving Wordpress.org over Wordpress.com! The functionality and friendly user face is freakin amazing!
So far getting help is starting to feel like GoDaddy.
Awesome service. And the issue was resolved the first time... I sincerely appreciate your ability to be able to do chat or even a phone call... To me that's absolutely great service...
Thank you for that
I enjoy your services and pricing. My overall experience has been positive.
My site has been down for several days and I keep getting the runaround.
I am enjoying and taking my time to build my own website!
How do I et text into my website. Do I cut and paste from any word processor?
Has been down a lot lately, or experiencing problems. Interface with Microsoft Outlook is not good.
The first rep said that, if I purchased Privacy Protection, my website would be up in no longer than 5 hours. That was days ago and there is still a problem.
The second rep (or a device) ended my call after I was put on hold.
I emailed wordpress and they responded immendiately. They said to call you because I'm not registered at wordpress.org. (My website was up and running for days after it was created so I'm still unsure of the glitch.)
I sometimes find the lefthand navigation a little strange and confusing. I like BlueHost, but also find it hard to create an eye-pleasing website. WordPress is just a mess trying to navigate to find good themes, and even then, when you activate them, they don't look nor act the way the demo did.
Learning how to build the site. Instructions have proved helpful, but trial and error is an element of the learning process.
I called in for 2 reasons. I tried to pay my bill and stated that I wanted to pay for one month, and she attempted to overcharge me. I have called in several times over the past month for multiple issues. Finally, 3 of my 9 websites were not accessible on the back end, and I hope that everything is fixed.
Accessing the Wordpress editor is really difficult, and I feel I could get a better deal if I went to Wordpress directly. Same for Office 365. I'm really only here from inertia.
Bluehost delivers... the support bluehost gives is awesome - especially if your a senior is the BEST
We continue to have issues with bounced emails and slow service.
The worst ever experience. They recommended upgrading our hosting to the PRO, and were told that the downtime will be 1 hour, it has been 2 days and all our websites are down.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.