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BluehostReviews 21,468

2.7

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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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Mexico
1 review
0 helpful votes
Follow Alfonso D.
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Gracias estoy muy contento con el hosting y la asistencia los amo besos

Date of experience: May 17, 2022
Australia
1 review
0 helpful votes
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"Cannot update your account
June 16, 2022

"Cannot update your account. Please try later" Every time I try I get this, EVERY TIME. Now a payment is due in 29 days and I can't UPDATE.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I cannot get in touch with anyone! Waiting on hold indefinitely. Chat didn't get anywehre. Meanwhile, I want to cancel web hosting but cannot find how to do it and do not want to be charged. CAN SOMEONE PLEASE HELP WITH THIS?

Date of experience: May 17, 2022
Kentucky
1 review
0 helpful votes
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Have issues with getting back to where I can add to the site.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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This service was marketed as though it would be useful and easy, though its clear that the service is more geared towards bloat and up-selling than simple domain registration and hosting. I'm extremely unhappy and disappointed with the service. I just wanted something simple: a registered domain, hosting, and easy to access FTP. Instead, you are forced into using bluehost's suite of unnecessary tools.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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This website sucks
June 16, 2022

This website sucks - I can't believe how many clicks I have to do to buy domain privacy for each of my domains. Which I shouldn't have to do in the first place - why are those not included in the auto-renew? It would be a really good idea for you to have your UX people actually use your tools to do some of the basic tasks your users have to do all the time. Then maybe you won't suck so hard.

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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Pretty good except for a few too many times being down.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Service goes down too often
June 16, 2022

Service goes down too often. A lot of times CodeGuard doesn't work, CloudFlare doesn't work, slow WordPress management response times.

Date of experience: May 17, 2022
New Zealand
1 review
0 helpful votes
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My website is always going down and offline for up to 3 hours!

I'm able to split posts into multiple pages but there's is no button to find the second page!

Date of experience: May 17, 2022
Australia
1 review
0 helpful votes
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Migration plugin and then customer support is terrible!

Date of experience: May 17, 2022
Nevada
1 review
0 helpful votes
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Your technical support is terrible. Cannot get ahold of anyone. Email is broken and
I lost all my accounts and emails. Cannot find a support email to notify anyone, the call function does not work,,,,

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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I am a loyal customer because of your service and support

Date of experience: May 17, 2022
California
2 reviews
0 helpful votes
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Good customer service, website builder easy to use so far

Date of experience: May 17, 2022
New Jersey
1 review
0 helpful votes
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Email isn't user friendly but otherwise the program is wonderful!

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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I love that when I need help with anything, Bluehost is right there to help me 24/7, and right away! I love using blue host its easy to function and integrates with word press making everything easier!

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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I have tried repeatedly to update my billing options and every time support tells me that feature is not currently working. I then get emails telling me my products are going to/have expired. Really?

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Experienced several severe downs at extremely important times for the website.

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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Bad and if I dont get service via chat I am going to cancel my account

Date of experience: May 17, 2022
Ohio
2 reviews
0 helpful votes
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Not really easy to understand all of the bells and whistles

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I have been using Bluehost for years to store all my domains. Easy to use DNS, redirects, advanced Cpanel, and more. Love them!

For hosting the actual website they are decent. I prefer my own platform and level) Google servers.

They can give you a great start as an agency to get an unlimited account and have it all in one place. But moving hosting away to my private builders and keeping them as a domain manager is the best thing I ever did.

Thank you, Bluehost.

They also have excellent support. Quick and reliable

Date of experience: May 17, 2022