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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I've had a lot of server issues like it not loading my website properly and the wordprress dashboard being very slow.
My site is down sometimes and no messages as to why.
Fast & reliable user interface, EXCELLENT call-in tech support, which most importantly are quick to get to your call, and solve whichever problem you have with absolute precision.
I have been unable to log in and reset my password for 24 hours. I was able to log in today.
I spoke with a customer service rep and didn't receive any support that helped me to log in. I corrected it myself.
Great customer service
Great customer service
Taken care quickly
My email account is not working when I try to log on to *******@rvgarner.com it shows and error page and when I logged on to chat with someone the chat feature is not working. I tried to call and it said I need a token which I cannot get because my email is not working.
I wish BlueHost made it clear what the pros and cons are of creating add-on domains for completely different websites, as opposed to creating a new hosting account for each different website. Including but not limited to, plugins working or not working on add on domains, SSLs, security features, backing up the site and other implications (positive or negative) of either route.
My wordpress loads so slow, even though I have been with them for years now.
Sometimes the server is down but usually things are great.
Sometimes the website is down or I would give you a 5.
No security in place to prevent malware so you're always shut down unless you PAY MASSIVELY for the security folks to protect it.
Down too often, needed to reset site, website builder for half the time of the site kept reverting our site to the previous version
I have paid for someone to help set up the site, I have tried to do it on my own - it is FAR to complicated and I don't want to use Bluehost any more. I tried to change my domain name to Square Space, but have even had problems with that. Sigh. Ugh!
I had an issue that took almost a month to correct and regardless of how many different ways to explain the issue and include images it still took almost 30 days
Terrible experience. I already called them 5 times about site being unresponsive all of a sudden. Everything they said somebody will call me to fix it. I can not even log into my wordpress from bluehost portal.
Everything is too hard. I used to be with 1 & 1. It was basically cut & paste. I made a really cute website with no experience. WordPress is agony, exhausting, no fun. I absolutely dread even entering my site which is why I haven't updated in over a year. Hate everything about it
Thank you so much for helping me build the perfect website! Bluehost has been super user friendly and easy to learn!
We are transferring our website from SQUARESPACE TO WORDPRESS and it allis going very smoothly. Thank you
I really like your support service. It is fast and very reliable. If you can lower the hosting plan price that will be fantastic.
Stop throwing this pop-up on the screen every time I come into the program. Plus, so far I haven't been able to create my page. The "finish" button does nothing. And I can't find the help. I'd give this no stars if I could. Now STOP ASKING.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members