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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The site is easy to manage. There is a small learning curve but manageable.
I love the Bluehost account dashboard. And the customer service & technical support is super helpful any time I've needed it!
Was not contacted about domain expiring, lost everything
Your customer service is awful! My website has been offline more than on for the past 3 months. I will soon be finding a new hosting platform.
I want a refund. This hosting service is horrible! I've had nothing but problems with your software. Can't even find support to get my money back!
Within 1 week of lauching my site i had to contact support 6 times because i keep gettting the same error. Sometimes i have to reach out twice a day.
I'm new to this website creating gig. But you have it dialed in for us beginners. You guys rock, Id recommend Bluehost/Wordpress in a heartbeat.
Thanks for all your reads too.
Chuck and Ellie
My site has been down since 5/11. You guys havent figured out whats going on
Service is bad emails dont work hosting is slow support doesnt respond on time never got a refund for all the failures
I love the ease of use of this platform. You guys rock!
Need more variety in choosing backgrounds nad website design
Im frustrated my email is NOT working correctly and I need it solved asap. I spent alot of time on the phone the other day with a rep and now its blocking customers from emailing me.
I just cancelled a renewal on site lock last night. It was charged to me again this morning. I did not want to renew it.
It's a pain to deal with bluehost because they don't understand advertising integrations. They changed some settings on my website without notice when my hosting package was renewed and my site went down for a day. After troubleshooting, I found out that I needed to change settings on my advertising network to make it integrate with bluehost properly. But no thanks to bluehost because whenever I call them for support, I get a different answer from every support rep because they don't seem to know anything about ad integrations. I get sent on a wild goose chase, waste days of my life and eventually solve the problem myself. Everything was going smoothly until the hosting package was renewed, that was 3 months ago, and its been a downhill slide and a constant headache for my site ever since.
No customer support and not able to stop billing, also complicated software, i don't recommend
I called in for help and did not get the help I needed. I asked to speak to someone else who can help and willing to see where on the platform I was having issues and he ended the call. I have to call again. There is a finish button that is inoperable when I am doing quick build where they ask questions about my logo, navigation screen, colors, font, etc. I hit finish but it will not work.
I'm still trying to figure this out, so far I'm learning.
I keep getting untrustworthy certificate warnings and the bluehost links keep attempting to take me to a domain I don't recognize
You guys are TERRIBLE! This is not the same Blue Host I loved 10 year ago. I am OUT OF HERE as soon as I find a transfer spot.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members