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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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You are so responsive and things just work. Nothing could be better!
It's been a great experience and the team is so helpful!
Email forwarding quit working and I cannot find where to set that. I found it once and it looked correct, but now I cannot find it again. This website is frustrating to navigate.
Hall grate always get better prices lest monthly fees. More lifetime fees
Not as intuitive as I'd like being a rank beginner…
If I have any technical difficulties customer service has been fast, friendly and helpful.
I love your 24/7 service... i only dont understand, why i cant buy domains with. Mx for example, thats a litte bit sad
Your customer service is the next level. There's not one time that I haven't called and you weren't able to solve my problem. Even when there was a more complex database problem that took nearly on hour to solve you guys were able to get it done on one call.
I would have liked to give a higher score but due to the many times my website was report "down" due to service provider issues that are yet not yet fixed, I felt reluctant to give 4 stars, and I never give 5 stars because no one is perfect...:-).
As learn as I explore with this domain. Thank you.
Not sure but for some reason the card on file doesn't display reliably
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.