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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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Washington
1 review
0 helpful votes
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You are so responsive and things just work. Nothing could be better!

Date of experience: May 17, 2022
Singapore
1 review
0 helpful votes
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Very slow client login panel
June 16, 2022

Very slow client login panel. But good wordpress feature.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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The customer service is great!
May 17, 2022

It's been a great experience and the team is so helpful!

Date of experience: May 17, 2022
Utah
1 review
0 helpful votes
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Email forwarding quit working and I cannot find where to set that. I found it once and it looked correct, but now I cannot find it again. This website is frustrating to navigate.

Date of experience: May 17, 2022
Mexico
1 review
0 helpful votes
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Hall grate always get better prices lest monthly fees. More lifetime fees

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Email problems and downtime during the past week have been very annoying during the time I most needed them. I've begun looking for alternative hosting that is more reliable.

Date of experience: May 17, 2022
Arizona
1 review
0 helpful votes
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Site loads too slow, and a glitch occurred during my initial setup. Had to contact customer service.

Date of experience: May 17, 2022
South Carolina
1 review
0 helpful votes
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Not as intuitive as I'd like being a rank beginner…

Date of experience: May 17, 2022
Ohio
1 review
0 helpful votes
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If I have any technical difficulties customer service has been fast, friendly and helpful.

Date of experience: May 17, 2022
Massachusetts
1 review
0 helpful votes
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Lots of error and it is so hard to fix errors in installations in wordpress

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Pop ups spam hard to create a website where others are peace of cake. Hacking Issues.

Date of experience: May 17, 2022
Mexico
1 review
0 helpful votes
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I love your 24/7 service...
May 17, 2022

I love your 24/7 service... i only dont understand, why i cant buy domains with. Mx for example, thats a litte bit sad

Date of experience: May 17, 2022
Louisiana
1 review
0 helpful votes
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This website builder is the most user friendly I've ever tried

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Your customer service is the next level. There's not one time that I haven't called and you weren't able to solve my problem. Even when there was a more complex database problem that took nearly on hour to solve you guys were able to get it done on one call.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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I would have liked to give a higher score but due to the many times my website was report "down" due to service provider issues that are yet not yet fixed, I felt reluctant to give 4 stars, and I never give 5 stars because no one is perfect...:-).

Date of experience: May 17, 2022
Maryland
1 review
0 helpful votes
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Time consuming and not as easy to manage without IT help

Date of experience: May 17, 2022
Indiana
1 review
0 helpful votes
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Chat and ticket are worthless
May 17, 2022

Chat and ticket are worthless. Phone worth the money

Date of experience: May 17, 2022
Philippines
1 review
0 helpful votes
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As learn as I explore with this domain. Thank you.

Date of experience: May 17, 2022
Georgia
1 review
0 helpful votes
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Not sure but for some reason the card on file doesn't display reliably

Date of experience: May 17, 2022
Arizona
1 review
0 helpful votes
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So far I like it just wish it would go down as often.

Date of experience: May 17, 2022