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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The quality of the email server is poor. I know it is free but the lack of optimisation is a major deterrent.
Some areas are really easy to navigate and other areas are an absolute nightmare!
Its ok but the last 4 months I have been dealing with troubles on the Wordpress install
Getting attacked by hackers a lot. Unlike in my previous hosting service.
Every step I have taken so far to subscribe to have email accounts, and to create them has ended up with me needing to contact support as nothing is as easy as it seems! I have followed all the help documents and still no luck! It is very frustrating!
Good experience, the only thing I'd like to be improved a little bit is server response time.
Quickly identified my issue and walked me through the setup process. He was kind, not impatient, and took his time to discuss and provide a remedy for my isse.
I believe that every web hosting company should offer a learning course on how to make their own website because not everyone is a web designers. I have been trying to get my website up and published for months and not once has anyone from bluehost reached out and asked if there is any reason why or if they could help in anyway
Awesome service! It is hassle free and affordable while providing a robust platform.
I'm struggling a bit to build my website, but you guys are wonderful.
Very confusing about how to get started. I was taken to two separate sites to design the website...
I am just throughly confused. Set up passwords and have id etc but can't seem to get anywhere. I'm not saying the program is no good, just that my experience so far is not good.
I am a newbie at this technology. Your program is easy enough to understand and support was helpful when I needed them.
Easy to use platform for hosting unlimited domain names all in one place, and easy access to Wordpress
Love how I am able to receive support with any issues I encounter through chat!
You guys have so many inept people who work as one of your Web Advisors. STILL this this day my website is broken. I have been calling for 3 flippin weeks. Things got so bad that when I questioned one of your Web Advisors, he actually said that the other Web Advisors were all wrong. Your escalated services suck beyond belief, they know nothing more than your standard Web Advisors. I am still with a website that functions properly. Poorly trained and looking only on the surface for easy fixes, instead of digging deep and going the extra mile to actually solve a problem. I even sent snapshots of the problem and alerted them to the SPECIFIC times that the problem seems to exist. You know what I got for providing such details... NOTHING! I have a website that is BROKEN EVERY DAY!
There is intermittent service issue that is happening that our customer not happy the site being down without any support from your tech
My sites went down for 5 days in a row due to a server error, and I could not get any explanation or estimate of when the issue would be permanently fixed.
I was able to publish my existing website without contacting support.
My blog is posted and I am not smart enough to make that happen. Bluehost does the hard work for me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members