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BluehostReviews 21,468

2.7

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
97
shipping
35
returns
55
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California
2 reviews
0 helpful votes
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I have a billing problem that hopefully will be resolved and ill change this to 5 stars

Date of experience: May 17, 2022
Ohio
1 review
0 helpful votes
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Site seems to load slower than i expected. Support also hasn't always been helpful

Date of experience: May 17, 2022
Iraq
1 review
0 helpful votes
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Great and Awesome
May 17, 2022

I'm grateful to have all this benefits from you and all the services that you introduced to us

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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RoDon't like the service and I paid for the BlueHost Pro which was a waste of money. It's been 6 months and my website is still not up, Plus you close at 5pm and weekends in the pro side. People starting a business need help after 5pm and on weekend which is why I'm moving all of m sites

Date of experience: May 17, 2022
Hong Kong
1 review
0 helpful votes
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Excellent service!
May 17, 2022

Excellent service! Great support and very great experience as a host.

Date of experience: May 17, 2022
Spain
1 review
0 helpful votes
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Everything is ok except for this questionnaire that keeps coming up annoyingly.

Date of experience: May 17, 2022
Pakistan
1 review
0 helpful votes
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It's been really bad i bought this hosting few months back got one year free domain which i assigned and it is showing the domain has expired while it has not been even two months since i got the domain

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Site was down multiple times
June 16, 2022

Site was down multiple times. Paid extra for the better hosting plan, customer service basically said tough luck, we can give you a free month when you renew.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Simple to navigate whether I am following online or not

Date of experience: May 17, 2022
Canada
2 reviews
0 helpful votes
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Great but The basic email feature was a good feature been replaced by only paid versions of Microsoft and google.

Date of experience: May 17, 2022
Hong Kong
1 review
0 helpful votes
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Always reliable
May 17, 2022

Amazing! It makes my website be praised many times by my visitors. I have just done a little and Bluehost does the rest for me.

Date of experience: May 17, 2022
France
1 review
0 helpful votes
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I have charged additional because my previous debit card had been canceled before renewing my membership

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Website always has issues
June 16, 2022

Website always has issues. Not user friendly and something is always missing.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I had no idea it cost this much and haven't had time to work on it at all.

Date of experience: May 17, 2022
Egypt
1 review
0 helpful votes
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Because it's the best
It is also easy to use
Wonderful

Date of experience: May 17, 2022
India
1 review
0 helpful votes
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Not so fast and encountering slowness and sometimes trouble to log in.

Date of experience: May 17, 2022
Australia
1 review
0 helpful votes
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I was charged for 3 years with all site addons, something I did not sign up for. Very disappointing.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I've started seeing more "server connection issues" on my website causing downtime for 15-20 mins

Date of experience: May 17, 2022
Canada
2 reviews
0 helpful votes
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I'm an Oracle software engineer turning blogger. Bluehost + Wordpress has been an awesome platform to learn and build my blog/website on, but I have much to learn still. I hope a growing reader base will keep me here for a very long time!

Date of experience: May 17, 2022
Hong Kong
1 review
0 helpful votes
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I am trying to fix someone elses website and finding your UI difficult to navigate

Date of experience: May 17, 2022