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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Bluehost is the best when it comes to Customer Support and innovative services! I'm a very happy customer!
Very easy to understand, great customer support! I always got an immediate answer when I couldn't solve something and was really happy about the friendly and fast support.
Overall, very good. Some sections are still quite confusing and it is overall unclear what is included in the the current plan and what is an additional option. So far the help provided was effective and clear.
I find bluehost to have a more advanced control panel, easy to use and great feedback
Its confusing for non advanced to find what I need to connect for Plugins/ DNS etc. Where is the c Panel?
Website not as fast I expected with Premium Pro Hosting. Other than that the site migration was a poor experience.
Customer service and technicians have been really helpful, however, the default limits on storage and other technical issues are really frustrating to decipher.
I keep having security issues like my website being hacked and hijacked, users getting security alerts that my site may be unsafe even though I have an active SSL certificate, and last week all my websites were deleted and I had to reinstall from backups. I am fastidious about not giving out my login information.
The customer service is really nice. They are always willing to help when stuck.
Impressed by the professional guide to create a website affordable hosting services, keep it up
I am very satisfied with the support. I always get solutions to my problems and very quickly in time.
I really enjoy Bluehost.
Support is always great and help me with everything I may need.
Multiple hosting problems with 522 errors and no communication
System is down now and then, but other than that the service is good
For 3 days now, I am trying to fix the emails. I can't send anything and this is unbelievable!
Hosting servers are to slow, will be changing to a different provider when year is up unless server response times improve
It has been wonderful. I like that blue host is fast and my domain gets a free sale.
Excellent UI and great support team. Highly recommendable.
Glad to be supported by Live Chat for every problem which in turn is solved
I am a slow learner. I want to learn how to do it all by myself but I am struggling:)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members