On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have an issue that your tech support could not solve. This is not the first time it happens. Now I am thinking about changing my hosting company. I thought I can get better service for the money I pay.
I have an outstanding issue which is yet to be resolved after more than 2 weeks which is preventing the completion of my website build - this is despite the ticket being escalated.
Overall easy to use dashboard. Support team were very helpful with a technical query. I do find it slow to load photos to my WordPress site and get lots of time outs due to the server.
Watch out for these guys renewing your subscription 15 days before the expiry date
It's quite hard to get to the page where I want to be!
So far I'm enjoying the platform. I am going to write about my experience very soon as my first Blog will be ready to use.
Poor support, complicated formats, unresponsive controls, lack of tutorial process.
Yall customer service has hung up on me and just was straight disrespectful, ive called tried to recieve help and they literally talked bad as $#*! at me, i even called google to confirm the issue at your employees reauest
I love the excellent web hosting services rendered to me.
Someone hacked my account and Bluehost took care of it within minutes and were so friendly and helpful!
The hosting experience has been terrible. The site has been down or unresponsive several times and your support has been unhelpful at every turn. I've contacted support several times.
Fairly easy navigation, as well as Website building.
The bluehost website builder isnt working properly. I fill all the fields in and upload pictures etc but then nothing saves. I have done this about 5 times now.
Suddenly you start taking 15€/monthly from my bank account. I only booked the 2,69€/month package
The site is great and allows me to do a lot of creative work with it; However, it crashes easily.
Won't let me build website internal error message.
Your server is too slow for our e-commerce platform and the site shows not secure on users browsers. We may even stop using your services.
The issue resolving was fast, and a nightmare if i've had to rebuilt the website again!
Thank you!
My website has been down very frequently in the past couple of weeks, without any notification whatsoever from Bluehost. I have never been able to get in touch with a customer service representative through the chat service. Today, I logged into my account and for about an hour it told me I no longer had any websites with Bluehost. The issue seems to have been resolved, but I'm very disappointed in the lack of responsiveness and customer attention.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members