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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I've just started using bluehost and need support, I've tried calling but can't get through to speak to anyone.
Needed to make a name change and was handled effectively
So far it has been plug and chug... some of it is confusing to navigate, just a bit overwhelming... where is the how to guide?
The absolute worst customer service, you have lost almost 20 of my domains, on hold forever, lied to, total incompetency
Our rep listened to the concerns and asked questions to present the right resolution
I am trying to work, and then I get this pop up. That is not nice!
Features are not so easy to find as in Siteground. I'm having trouble just to add another website
I'm overwhelmed by the number of options and all of these buttons, windows and stuff compared to the minimal view I used to but I'll get on with it one or another
I am unable to get customer service, the phone keeps hanging up
Not user friendly, way too many options for first time blogger
I'm not far into designing my site, but the experience so far is about what I expected it to
Nothing works on your website, all i get is {"errors":"Not Found"}
I've made a few calls to support. While Sean and Verg were courteous and knowledgeable, my direct domain name has still has not been set up. And, I was disconnected numerous times on the support line before I even got a chance to speak with someone. Right now, very dissatisfied.
I am impressed with Bluehost's variety of tools and helps to set up an outstanding website. I am looking forward to a long relationship with Bluehost.
Go to start my website and it says I have a "critical error" and will not connect to wordpress.
When signing up for a plan, I had an error pop up about 4 times before I was finally able to purchase. Support wasn't able to help me and that was a bit frustrating. Otherwise, a good experience.
I am finding it very difficult to use. I am trying to build a website using wordpress.
I was able to set up everything so quickly! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members