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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I'm having a very difficult time getting my proper domain name assigned to this account. I'm trying to verify it but cannot figure out how
The setup steps are super confusing with regard to the temporary domain name and how to proceed and when. The documentation is not very helpful. I'm a professional web developer and software engineer, and I shouldn't be confused by what happens automatically and what needs action.
I have spent 3 hours just trying to log in to bluehost--I hate your system!
Had to pay for a different domain name- now I have two. I don't even know how go switch from the one I don't want to the new one I want as my primary,
I have been unable to access my site in the past and reached out to customer support. Customer Support never got back to me about my issue.
The support was great, but it should not have ever been messed up to begin with. Hoping for a better experience moving forward.
I'm finding the site generation a bit complicated. Created a home page, which turns out isn't the home page. I'll get there, even if I have to ask for help.
I cannot seem to follow any of the instructions and the You tube videos do not match my dashboard and now the web site "coming soon has disappeared, I cannot find why tagline and no idea how to choose a theme. It is a car crash.
I am very impressed with techsupport representative John. Very knowledgeable and solve the problems I experienced with the emails very fast. He also educated me on how to avoid problems in a future. He went an extra mile to make sure I am satisfied and an issue was resolved.
I'm super frustrated that I can't connect my website to this host. I'm at a loss.
Thousif was able to resolve my issue instantly! My experience was really amazing. I'm so happy and satisfied with the speedy resolve!
Normally I've had really great service with BH. Five-star worthy. The tech team is outstanding until today. It did take two calls and I still don't believe that the issue is corrected. I had a major redo on a site and decided to remove WP and install another fresh WP. The tech finally did the installation for me but the issue is that there is much more effort many because I have a certain way I do the base install. It makes it easier when you have 35+ sites to manage.
Very good service Thanks Kind and professional, Good. Results!
Sofi was patient and understanding and persevered to help me resolve my issues. I really appreciate that she kept me informed throughout the process.
Good response time for tech support, but a bit complicated.
I've called several times regarding an issue and I've been very pleased with how easy it has been to connect with a live person and each person I've dealt with has been very knowledgeable. I also love that you guys have 24/7 customer service.
The Freyja WordPress theme I purchased through Bluehost and mojo marketplace is broken. The errors won't let it load. I had to "Download All" files from Mojo, because the "Main File download option has a 404 error on Mojo's site. The main file that I purchased is missing from the download.
Nothing works correctly!
I can't log into WordPress admin page!
I can't see Cloudflare setting on my dashboard!
SSL is not set correctly!
I don't know what is WPADMIN LOGIN Username and Password!
Everything is UNCLEAR! PLEASE tell me how to solve theses problems!
This is just confusing to use. Bad UI. Connecting a godaddy domain to a wordpress hosted on bluehost should be as simple as pie
Gave in instruction on how to set up web pro access
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.