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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Excellent Customer Service! Thank you so much for all your help!
I cannot accurately express how frustrating my new website has been to try to set up.
You have charged me for 12 months hosting but negated to mention that you do not support. com.au sites.
You are now also trying to charge me for another 12 months without my authority.
Unclear how to use my existing domain with Bluehost. The customer service chat wait was over 30 mins and still in the queue so gave up.
Unable to work on site, SSL not functioning, 404 error codes, long wait times for customer service chat.
It's difficult and awful. Nothing like what the marketing text suggested.
I've been having issues with launching the website, and there's been an SSL error which has not been resolved. Support on the chat has been poor.
My transfer is not working. I attempted to use chat line. 124 customers ahead of me...
If it was not for customer service, the whole website was slow. I used many hosting companies before, I found this one strange.
The most cumbersome and rigid website builder I have ever used!
Nearly every time i try to login I'm getting a "your account has been locked for 5 minutes due to too many login attempts" message... Even though its my first time logging in for the day, and I'm sure my password is correct. Pretty frustrating.
Been great so far except still waiting on them to call back about one small issue that came up with migration.
My website was restored quickly. The team member who assisted me was very patient and also took the time to explain to me a better way to sign in to my Word Press website.
EVEN IF i HAD MANY PROBLEM WITH MY INTERNET CONNECTION, I FOUND OUT THAT YOUR SERVICE GIVES EVERYTHING TO THE USER SO THAT WE CAN START WELL.
THANKS.
I've used Bluehost before. The user interface is even better now. So easy to navigate. Lots of features.
One day into my Bluehost experience and I couldn't log in I kept getting a failed message but after calling Blue Host I was assigned an incredible and very patient agent THOUSIF MAHAMED. I'm good at a lot of things certainly computer backend and problem-solving are not some of my strong points. Down the rabbit hole, I went and was fortunate enough to have been assigned this wizard who tried every magic trick to help me and as I faltered over and over again with his instructions and guidance, he was patient and professional throughout. I am certain I was his one-a-day case to talk about and I'm ok with that. All this just solidified my trust in Blue Host and the massive amount of help and resources they provide. Thank You Bluehost you have some incredible people of this generation working for you. I can say our future is secure in their hands.
Chethan was way beyond knowledgeable. They were very patient and not only explained things for me, but gave me URL's to assist. They are the reason I still use Bluehost.
Deep learning curve for a 63 year-old, but a very good product/service
Neil did a fantastic job. Great listener. He was patient and answered all.my questions.
Bluehost Support technician Von is outstanding. He helped me solve a difficult VPS issue. He was calm, courteous and most importantly knowledgable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members