Bluehost

Excellent support and work for the clients benefits however we feel like there is lot of change in the industry is happening which you will also be aware of needed quick updation of those features so that all are the beneficiaries look forward to an continuous relationship

Response rate is very slow. Agents giving different solutions. It seems they do not know how resolve technical issues, and follow a manual without really understanding the issue. Agents give conflicting messages. It took me from 9:30am to 5:30 to set emails and I still have issues

Bluehost was one of my favourite hosting provider platforms but unfortunately they have a lot of issues in their website builder and customer service is not really helpful so I've moved my services to another hosting.

Nice! I didn't encounter any problems so far. Am happy with the UI and simplicity of the rpoducts. Goes a long way since a lot of 0-website-experience customers would get easily scared off if this looked any more complicated than it is.

I have been a Bluehost customer for more than a decade now, and I am always impressed with their customer service. Today, Cameron went over and above expectations by quickly getting an dormant website back up and running. But then he went even further and helped my restore a lot of broken links on another website with a few quick changes. I was looking at spending hours trying to reload images onto the site, but Cameron helped get it done automatically. Thanks Bluehost!

This year has been a bummer for me. There's no way I can contact support more than 3 times and the same problem am facing is still not fixed. Personally, I feel like your cpanels are a bit bloated; but for a technical person that's just okay since I can try and fix what I don't like. Honestly speaking, if you need to raise money to re-train your staff, just put up a donations page and I'll be the first to give a generous donation.

Competitive rates in comparison to others offering similar services. I am satisfied with everything so far and everything performs as I was told it would. Bluehost has a great reputation for being the go to hosting site. And another big positive is there compatibility with WordPress. The dynamic has made my experience starting my own blog from scratch virtually painless. Thanks bluehost!

I have been trying to resolve my payment issue for 6 months now as there are new guidelines from the Govt of India and I have got no help at all from customer care. Pls advise how to proceed? Extremely dissapointed.

When our hosting was suspended by Newfold a month ago, Bluehost's team and support advised us to wait rather than purchase new hosting. Even though we didn't want to wait at first, the Bluehost team's persistent encouragement and reminders forced us to wait and ultimately took care of the problem on our behalf.
We have been using Bluehost as our top choice for all of our web and CRM clients for more than ten years now because their assistance is so incredibly courteous, calm, and professional, and there is a 99.9% likelihood that your issues will be resolved on the very first attempt.

I paid for a yearly plan and trying to open my blue host since yesterday, but it stopped at the first page and all links and icons are inactive just gives me the message " about the server" please solve this problem. The chatbot is useless.

The web site editing process is convoluted and not at all intuitive. I spent an HOUR on live chat to find out how to change a theme and did not get an answer. I was sent down a ridiculous rabbit hole of system folders. Only when I called support could someone help me, saying that activating a different template deactivates the current one. What a bizarrely buried method with no evident instruction, and when there could just be a "Deactivate" button on the theme.

I can't even log into work on my website anymore because it says it's been hacked. I chatted with a "foreign" representative who had broken English and was very difficult to understand. I still can't get into my website through wordpress!