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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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My page wont load like it previews in wordpress. It seems like a dns thing, or its jsut ignoring all the css. I dont know. Cant get any help either
This is my first experience in using this platform and still in the learning process
Thus far, I'm really disappointed in the WordPress support; specifically, the seeming lack of intuitive steps to take in order to create a first website.
Well get trying to adjust and learn more about how to get on
Your help center is amazing. I was with WIX before and I spent a ton of money for no value back. Here, I felt I have gotten my money's worth. Thank you!
I'm happy about the way you guys help me and the patience is appreciated
I am at such a loss I have done blue host and cannot get word press to work. This is not as user friendly as you say
I have no idea what to do. You stole 100 dollars from me. I hate this
I purchased a domain that was somehow already in use, got a temporary domain that caused a support specialist to create a second website, that website was missing the plugins I purchased. So after contacting support again, the specialist said it would likely be 24-48 hours before my plugins (and second website) issue could be resolved. A lot of errors within a short time of trying to use Bluehost.
Support has been fast and incredibly helpful, my site has been great and easy to edit with word press, overall great first experience with building a website.
I am trying to get my website up and going and the instructions are not as helpful. Still lost. Not easy to setup.
Setting up a site is not as intuitive as one would think. Being a beginner I am having to find online videos online to help guide me through the process.
Am unable to publish my site. Still trying to figure out how to do it
A little confusing and not streamlined enough but that might just be the part that connects to WordPress. So many options all over the place. Kind of messy
Very difficult site to navigate, not user friendly
Could not select username, autogenerated my name as username which I do not want. Unable to change this on my own, and staff have not offered resolution.
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It was a straightforward experience that resolves all my issues in a timely manner.
The email from new domain is not functioning. I am having trouble setting it up.
Site has been down and can't get support via chat.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.