From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
A complete beginner so struggling to get things up and running
I paid, but there is a problem with the domain, but I can't solve it. I don't know the reason.
I contacted CHAT but no response.
Please help me my problem.
Customer support ain't replying and am stuck with the temp domain
It all looks fine and I have heard great things about your company.
Not east to navigate and too many offers that require a paid subscription before I even have a chance to set up my website
Support both via phone and chat has been very poor. My technician would leave 10min in between comments.
Just frustrated trying to figure out how to give my assistant access to create webpage without giving full access to the account
Trying to upload a few thing and when I contacted support in chat it to over an hour for the person to tell me to ask someone else. I know what the issue is but the cs person would not listen. SO here I set trying to figure it all out myself. Thanks.
Wordpress has been slow / not saving my drafts since i started
Very difficult to cancel google workspace. Very difficult to get help both by chatting and calling. Lame
I just signed up with Bluehost yesterday. I purchased a theme. Ive paid a lot of money. I cannot install the theme I purchased, and the chat people are not able to help. The response time is SUPER SLOW and then I get disconnected. NOt what I expected
Having major issues moving from GoDaddy cpanel, kept my domain from them, and its not working here, it keeps creating a temporary domain. I cant upload my site
Setting up a domain and WordPress site was quick and easy. So far I've been impressed by the amount of customization available with my plan, and I appreciate that Bluehost took some steps to make my journey easier (such as having some plugins ready to go).
Sanjay is absolutely awful. He has no idea what he's doing, and takes 5 to 10 minutes to answer each question. Then, when you walk away for 1 minute, he hangs-up.
THe chat team cuts off and leaves before asking if I need more help
Outstanding tech support, easy to reach and fast problem resolution! So far I am very impressed with the server speed and upload/download speeds. I like the ability to manage my hosting through cPanel and the Bluehost interface.
I am in the beginning stages of setting up a business, so I am taking steps slowly--when I have time. I thought I had set up an email account, but now I can't configure it. Feeling frustrated.
I tried to correct a misspelled domain. So far it took it took almost 4 hours and its still not resolved ive takled to 4 agents 1 said id be refunded and my domain was switched and that it was all taken care of. NOT TRUE.(Lenson). All he did as cancel my domain. So now im still on hold in chat while this popped up... Not the best time to ask for feedback.So far Nikki has been great and seems like will be able to finish the task aat hand.
I can't work out how to edit the sample text in the template.
Trying to get help and no one available. DO NOT try to call, they never answer
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members