From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Can not access wordpress; was promised 2.99 a month and now has just renewed for 180+ dollars this year. Can't even post. Beyond frustrated!
I thought I was registering only a domain name and I unknowingly got sucked into web hosting. I was shocked when I expected to pay $36/year and was billed $119. I find WordPress to be a pain in the arse. I had a website through Blue Host many moons ago before Word Press and it was much easier to code it myself. I could call customer service and beg not to be billed for the hosting, but I'll go ahead and launch my site even though I wasn't planning on it.
This is my first time creating a website, and I'm finding the experience very confusing. One of the reasons I chose Bluehost is that PCMag ranked it as one of the easier ones to get started with on a website. I would hate to see the more difficult ones!
Amazing support on chat to help set up domain and really user friendly page. My goal is to set up my own website (with zero experience) and I feel hopeful I can do it
Can't get a hold of support, will not send email that is requested for verification. Left running in circles.
This has not been near as user friendly as I thought it would be. I've had a very difficult time just getting email configured across all my devices. My main reason for getting this service was to have an email/calendar that would sync across my macbook/ipad/iphone and I cannot get that to work. I've read multiple help articles and googled several things and I just can't make it work. I'm very frustrated.
Will need to call for support developing website. Not very intuitive for us older folks... By the way, I can show you how to fix this.
These support team dont follow what you ask for,, they haggle u
I am not happy with migration. I have recently set up hosting to migrate a number of sites and the automatic migration has proven worthless. These are simple Wordpress sites that shouldn't take so long to move over. I am beginning to regret my bluehost decision.
Very confusing. I cannot log into Wordpress- it tells me the site is in the works? I also cannot get Wordpress.org. Not user friendly at all!
Error 1001 Ray ID: *******e034a0329bd • 2023-02-09 00:51:33 UTC
DNS resolution error
What happened?
You've requested a page on a website (thefinancepack.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (thefinancepack.com). There are two potential causes of this:
Most likely: if the owner just signed up for Cloudflare it can take a few minutes for the website's information to be distributed to our global network.
Less likely: something is wrong with this site's configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider's
First time using Bluehost. I've used Godaddy for years and I like the simplicity of Bluehost.
Very difficult to use. There is no variety of languages. Inefficient assistance and technical support
I needed help and went to chat and the person wasn't answering me and just kept asking the same canned response. Then apologizing. Tried calling and was on hold for a while and then someone picked up and hung up. This was my first day using your platform.
I always host at bluehost and it is my recommended server provider for my clients, I'm a long time client
I got to the point of designing the blog and can't figure it out. Im new to blogging but this is going to take awhile
Very poor, I bought a wordpress theme from your marketplace. I was getting errors installing it, and then a week later I try and mess with it again, and the theme is gone from my back end. I inquired to chat last week and they said it was because I did not have a domain yet, however I am not new to wordpress and this should not be happening.
Absolute nightmare joining your service. The flow was error prone and the 3 support people I spoke with were barely helpful. Plus your security is awful as my password was required to cancel something I didn't want to buy. I was told it was required for two way authentication, which clearly, I don't think the rep understood the meaning of. Plus you used dark UI patterns to make me buy something I didn't want to by forcing and opt-out. That's just wrong. If I could give 0 stars i would
Having a hard time navigating the site but its probably just me. Gotta learn it:-(
Cannot get any help from support on the transfer of my domain.
Having issues with the transfer of my domain, the tech guy I spoke with at Bluehost had no idea how to correct this issue
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members