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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Agent speaks jargon
March 15, 2023

Agent speaks jargon. Doesn't repsond to Q's. And now i'm screwed, lock out of my acct while waiting for tranasfer. Other agents also bad.

Date of experience: February 13, 2023
Washington
1 review
0 helpful votes
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I'm unable to figure out how to cancel my account. Half of the links on the page aren't even clickable.

Date of experience: February 13, 2023
Oregon
1 review
0 helpful votes
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I just signed up for an account and assigned users and FTP and nothing works. I've been doing this type of work for 20 years.

Date of experience: February 13, 2023
New York
1 review
0 helpful votes
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Was told last week that problem was fixed. It was not fixed. Now waiting again in chat.

Date of experience: February 13, 2023
California
2 reviews
0 helpful votes
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I'm feeling like I'm getting sales rather than help as a new user. It's a real bummer for a non-business customer.

Date of experience: February 12, 2023
Florida
1 review
0 helpful votes
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I can´t do anything, since hte moment I bought the plan I am still struggling with the site and log in and transfer bla bla bla...

Date of experience: February 12, 2023
Georgia
1 review
0 helpful votes
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I am trying to install and use Wordpress.org version of Wordpress, but I keep winding up in the BlueHost provided one.

Date of experience: February 12, 2023
Germany
2 reviews
0 helpful votes
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The sending of emails is unreliable. Sometimes they arrive - two hours after I sent them - and sometimes they don't.

Date of experience: February 12, 2023
GB
1 review
0 helpful votes
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I bought a subscription with a free word press transfer, which did not work and the first agent I spoke to was less than helpful ending the chat mid-way through helping. My website is currently down, and I am losing income until I rebuild it here... and now I'm stuck with you for the next 3 years... so, thank you!

Date of experience: February 12, 2023
Georgia
1 review
0 helpful votes
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Receiving terrible support with transferring. Starting to regret this decision.

Date of experience: February 11, 2023
Georgia
1 review
0 helpful votes
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I find some aspects of website building confusing.

Date of experience: February 11, 2023
Wisconsin
1 review
0 helpful votes
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Great support experience would recommend everyone with an issue to not hesitate to call

Date of experience: February 11, 2023
Georgia
1 review
0 helpful votes
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This interface is very difficult to get started in. I've built websites on Wix, Weebly, Blackboard, etc. and had a much easier experience. I'm going to try again, but I was so frustrated with it that I had to take several weeks off from looking at it.

Date of experience: February 11, 2023
Washington
1 review
0 helpful votes
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Even with tech support, I am not getting things I need

Date of experience: February 11, 2023
California
1 review
0 helpful votes
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Excellent website
February 11, 2023

Excellent website. Serves my needs. Well designed.

Date of experience: February 11, 2023
Missouri
1 review
0 helpful votes
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This has been a nightmare
March 13, 2023

This has been a nightmare. Converting my domain from GoDaddy to Bluehost has been a miserable and impossible process. I am in dire need of assistance.

Date of experience: February 11, 2023
Italy
1 review
0 helpful votes
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No very clear the process of changing primary domain. At the end I've been told to contact back and to check if possible... I think I should know from beginning if I can set a new domain as primary, and not to be asked to contact later to discover if possible...

Date of experience: February 11, 2023
California
1 review
0 helpful votes
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Trying to confirm domain ownership Microsoft 365 coordination and process is not working. Chat function has not provided any responses that solve the issue.

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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Issue w/logging in to wordpress through bluehost (dns error). Spoke w/support but unsure if resolved yet.

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Confusing
March 12, 2023

Confusing. Not migrating quickly to Wordpress. Bad lag times on chat

Date of experience: February 10, 2023