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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
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Some of the reps that I chatted with were completely unhelpful in my process to migrate

Date of experience: February 16, 2023
Florida
1 review
0 helpful votes
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The agent was very courteous and very patient with me I appreciate them very much

Date of experience: February 16, 2023
Florida
1 review
0 helpful votes
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Not easy to follow to set up new email and forwarding is very confusing.

Date of experience: February 16, 2023
Virginia
1 review
0 helpful votes
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I am 70 years old and this is not user friendly.even help does not help.

Date of experience: February 16, 2023
Spain
1 review
0 helpful votes
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I've purchased a theme that gives an error each time I install it and chat doesn't give any solution...

Date of experience: February 16, 2023
Egypt
1 review
0 helpful votes
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It's an awesome experience, what I'm in with bluehost, my work is safe and secure and I'm in very good hands, with perfect technical support as they fast response.

Date of experience: February 16, 2023
Canada
1 review
0 helpful votes
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Themes are limited unless I want to keep spending more Monet. Already purchased hosting and domain and as a beginner wasn't looking to spend a small fortune. Figured once I get started and actually have traffic to my site I could then do all the upgrades.

Date of experience: February 15, 2023
Wisconsin
1 review
0 helpful votes
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Easy to use, and got support right away when i needed it

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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I'm just trying to create a basic website in html with css. I would like to be able to add Tailwind at some point. I would later add a database and some React or Phoenix on the frontend. The tools are not intuitive whatsoever.

Date of experience: February 15, 2023
Pennsylvania
2 reviews
0 helpful votes
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I'm new to this, so I'm still learning
February 15, 2023

I'm new to this, so I'm still learning. Just a little confused.

Date of experience: February 15, 2023
New York
1 review
0 helpful votes
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I signed up for a shared hosting account several months ago. I wasn't able to begin creating my Wordpress website until now and I have been unable to access the Wordpress dashboard for over two weeks. I called support last week and was told this was resolved. It was not. I called support again today to find out my domain name is suspended and a higher level technician will need to assist. This is frustrating because I paid for the domain registration through Bluehost as well. The support staff seem kind and understanding, but I'm very unimpressed with the shared hosting product after this experience.

Date of experience: February 15, 2023
Missouri
1 review
0 helpful votes
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On this brand new account, I do not have immediate access to the 'Advanced' CPanel page, and I am forced to try to bypass the creation of a 'WordPress' site; the 18-year-old POS CMS, which I do not want.

Date of experience: February 15, 2023
Illinois
1 review
0 helpful votes
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I have had this service for a few hours and it is already not working.

Date of experience: February 15, 2023
Spain
1 review
0 helpful votes
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So baffled by the options Bluehost choose automatically, like Primary domain which I'm not able to change.

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Please stop setting up a temporary domain. It takes far to long to have it removed and pointed to the actual domain URL. This causes way too many problems that could be avoided. Consider putting in the instructions detailed info that you must update your name server info prior to activating your Bluehost

Date of experience: February 15, 2023
India
1 review
0 helpful votes
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I had opted for choosing a domain name later. Please help me to select one now as it was free with the package.

Date of experience: February 15, 2023
AE
1 review
0 helpful votes
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Till now its easy to use and everybody in service is very helpful, thanks a lot

Date of experience: February 14, 2023
Texas
1 review
0 helpful votes
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Its a lot harder than I thought it would be to set up a simple blog

Date of experience: February 14, 2023
Japan
1 review
0 helpful votes
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Fast and cool, just spoke to a representative from India...

Date of experience: February 13, 2023
Australia
1 review
0 helpful votes
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No option to open australian domain through bluehost. Got ghosted on the chat. Can't find option to cancel bluehost account and use my 30 days money-back guarantee that got offered at the start.

Date of experience: February 13, 2023