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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Needlessly complicated. Features aren't intuitive. Ridicules learning curve. May be great for a programmer but not for a layman. Will probably look for another host site when my subscription expires unless a better help system comes along
I signed up for Bluehost through a referral from John Crestani, and believed it would include SSL security. Seems the SSL was not included.
I have messaged your support team today. I have a receipt confirmation to bluehost for my payment, however, I can't log in.
I am kinda lost on the setup. I was under the impression somebody would be calling me to walk me through
I cannot get my site to work. When I try to go to edit anything and gives me an error 1001 and says something about Cloudflare. I do not know how to resolve this so that I can get the site working. And I cannot find how or whom to ask.
On hold for customer support. No answer after 20 minutes.
I can only access featured themes. Very frustrated.
Watching youtube video... screen doesnt match my laptop screen
Google domains redirected me here for hosting, I set up my bluehost account, followed the steps to connect the site to the hosting, installed wordpress, added the ssl I got from google, but I am unable to log in to the domain. Even if turning off/on ssl I can not log in due to ssl errors. There is no information as to what I should expect/do anywhere. This must happen to other people so some faq/information would be very useful as I am now left sitting on my hands
It's pretty complicated and overhwhelming to figure the system out. More instructional prompts and short training "how to" videos for first users would be helpful.
Why is it impossible to have email? I have spent 12 hours trying to have a simple *******@sophie-moon.com email address and signed up over half the internet and NOTHING works
The chat is unable to understand you, and doesn't have the possibility to chat with a human. The Youtube tutorials are very poor or outdated
I keep pressing chat and I keep getting 'your opinion counts'
The user interface is incredibly clunky. I previously made a website using hostgator's creator and it was easy and fun. This is awful. It also very much feels like you're constantly trying to nickel and dime me.
I'm unable to open up Wordpress. Or start writing. The page is stuck in the wheel...
Easy to follow set up and great online support chat for questions etc. Thanks!
I've always loved you guys. Thanks for all you do for us.
Ive constantly tried to edit my homepage and its only loading...i chatted with someone and they didnt help at all i regret working with this company
Bluehost Chat Support are pre-occupied and seem to be not interested in assisting. I get "allow me 4-5 minutes" then 7 minutes later receive a vague response that doesn't make any sense such as "uninstall all your plugins," or there is "an incompatibility with your theme," then "allow me 4-5 minutes" over and over again with no real resolution or solution.
I love it its very seamless, it brings out the creativity in me.
So far so good, just waiting on my Domain transfer
Support told me my account would be automatically verified within 24 hours. It has been 24 hours and my account is still not verified.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members