From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I have only had this hosting site a few days and there was a severe network outage a few days in. I could not log into my site or work on it. Does not bode well for future
Not Supporting my domain extensions which already cost me money and no support from your side.
This isn't an easy interface to use for someone unfamiliar with website design. Is difficult to develop. Support is not 24/7. Support was not even able to verify whether my account was active.
I have had my new site for one day and have not been able to set anything up. As I had a log in error, with Bluehost, then after they say that is resolved I have a WordPress error when I'm trying to pick and set up my theme and plugins.
It's just very frustrating since I'm so new and all it's not giving me a whole lot of confidence, having so many issues already, just in set up.
Terrible customer service. Unable to resolve issues. I'm far less than impressed.
Since the payment I am experiencing issues. If I can get back my money it will be perfect.
I'm looking for help to set up my site and I have received poor customer care
I have been live for a few hours and already had an outage
I cannot get my Wordpress site transferred over. I was told before I paid that I would be assisted in doing so. I have chatted with more than one person, but they just send me to the help article - that isn't working. I've spent hours Googling how to transfer it but nothing is working.
If Blue Host hired a very experienced COO, your company could dominate the market. You have good people who want to do well. You just don't know how to conduct basic, long proven operations processes. I want you to realize the growth that is upon you. I spoke to another customer who called me thinking I was your Migration team. We are both experiencing the same problem - Blue Host has repeatedly failed for 3 - 8 weeks to move our sites to your platform.
I'm beginning to understand how this works. Now I have an email address and a domain name!
Im so lost. Tried following some you tube stuff, but.im a door dasher just wanting to sell some merch. Every site wants more money. Ill stop for today finish later.
The website is not very intuitive and all I want to do is create a site for my new school. I am not a web designer, but have used other sites like WIX, Squarespace, and Google Sites with more ease.
Nice customer service, thank you for taking the time.
I can't find a template for selling digital photos online
Still trying to work with support on a few issues.
This website has caused me nothing but trouble so far, and after hearing such great reviews, I am very disappointed so far. My latest problem now is not being able to access Word Press to work on my website.
I just set up my new domain through blue host using the WordPress software. Unfortunately now I am unable to access my domain through wordpress due to a SSL issue. I have no experience with SSL configuration so am not sure how to resolve this issue.
So far so good and having fun discovering the many possibilities on such a huge platform and excellent choices.
I tried setting up my free domain and I can't do it. 1st year is suppose to be free with my package.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members