From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Everytime it logs me out it never takes my password so I have to click "forgot my password" everytime and it's very annoying! Otherwise I am liking it so far
Advertised a shared calendar however it needs additional payment. I set up my email signature multiple times and it has yet to work. Not as user friendly as other hosting sites I have used.
Creating a website is too complicated. I cannot figure out how to switch templates and change text.
Looks Marvelous and efficient!
I am impressed so far!
You lied on your promotion for a free domain name, and on your 30 day money back guarantee.
Support was very slow. Every time I responded to my support person I would be holding for 5 or more minutes for a response back. My time is just as valuable as theirs.
I bought the domain now it says its parked and i cannot install any website on it. This is like my money is lost with you. This is a scam website
Important note: Customers who have a free domain included in their hosting package but chose the option "I'll create a domain name later" upon account creation can still claim their free domain name by contacting our support at *******678 or chat with them here. Customers who haven't claimed their free domain usually have one temporary domain name in their account in this format: abc.xyz.mybluehost.me.
The chat window isn't working and i need to cancel the subscription
Not very user friendly. I'm struggling to understand how to start the blog pages
What is free and what have I already paid for? It is really frustrating to try to do something and be led down a path that wants me to log in and register for yet something ele. Fix it. Inform me better. THis is not worth what I paid for so far.
Great service, fast and efficient response from staff! And my sales person Michael was awesome! Thanks Bluehost!
Its easy to use and have some of the best templates
Terrible customer service, unable to fix a simple technical issue.
Great except I can't get my domain to get certified
Please remove this survey form because it's really annoying.
One of the important these to me is customer service.and so far you have reached my expectations. I love it.
I've spent an hour and a half trying to get an answer to a question, and the support person has no understanding of ftp.
Still learning system and I'm sure I probably missed something so I will go back thru it,
Chat has taken forever, and it has been confusing to build my website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members