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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I have no clue or experience in what I am doing. Maybe it is just me but I don't know where wordpress starts and bluehost begins. Than you throw in the emails an Google analytics down load. Wow. But we will get through it and be smarter for it.
Response rate is very slow. Agents giving different solutions. It seems they do not know how resolve technical issues, and follow a manual without really understanding the issue. Agents give conflicting messages. It took me from 9:30am to 5:30 to set emails and I still have issues
I have been calling them since morning and whenever i call them they tell me to wait for a while( they say that we are checking the issue) and after that they are not responding to me. Now this is 4th time in a row and everyone of them is doing the same thing saying that we are checking the issue and then after 10 or 15 minutes they are disconnecting the call.
Every time I try to access tools to get my website done they want to charge me for everything.
Site editor shows a completely blank page. No idea how to proceed.
Y'all made it sound like creating a wordpress website was going to be a breeze... both Bluehost and Google should be hung up by there toes and drained of all bodily fluids and then drawn and quartered! Y'all ripped me the $#*! OFF!
How can you promote a free domain name when there is no free domain offered and you put a price on it even if's available!? I bought it elsewhere for cheaper too.don't do that people know
Having trouble figuring out how to add text boxes to sections
Hard to use and start the website. Wix was much easier to use.
The signup process was confusing and i ended up with a domain name i didn't want. I was supposedly given another domain name but havent tried yet so cannot comment. And just today there is an issue with the login.
Not east to use, not user friendly. Cannot figure out how to start my website.
Very hard to navigate, my domain name that i entered did not work so i apparently have a computer generated one.
The layout is a little difficult for beginners. I'll give it some more time, but if it's going to be this complicated I may try another option.
I came to blue host on an introductory offer, which included a domain for free. I selected my domain of choice and paid, but then when I created my account and accessed it, it didn't show the domain I had chosen. I had to purchase the domain for 2 years for an additional $50+. I contacted support to try and resolve this issue, but was just told that "refunds can not be issued on domains". If that is the case, then please fix the introductory offer so it doesn't state something that isn't true.
So far it's good. I used your chat and I don't know if they helped or not but it's nice to have some support.
Having problems migrating but I am happy with the speed of things
I acquired this business recently and am new to this web based program for my web page info. I need to change the name of the business, set up a new url, domain name and it is challenging to find How to do it on this platform.
Stop popping up then I would give a higher rating, I am still trying to figure out the site and use it.
Customer service is hard to get in contact with. Customer service representatives do not have my best interest. My site was hacked and instead of getting help I was upsold a product I did not want. I found another solution with a different company that had better customer service.
So far, my questions have not been answered. I have had some messages left by helping staff while I have been away from home, but when I try to return their calls, I get a message saying they cannot connect me at this time. So, I still have no idea how to start, and I still have not had help, although I can tell that people have attempted to contact me and I have attempted to contact them. Perhaps when people leave messages, they could also leave a time and day when they can be reached. That would be helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members