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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
Follow Henry M.
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I HATE this d*** pop up box asking for my opinion (which sloooows me down --especially since it 1st poppe dup 5 seconds into my site visit.

Date of experience: March 18, 2023
Missouri
1 review
0 helpful votes
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Im learning but it seems bluehost might of started charging for every little ticket item. Super lame if true. Will keep giving feed back to show my experience.

Date of experience: March 18, 2023
Tennessee
1 review
0 helpful votes
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The Bluehost and WordPress integration is honestly clunky. On Bluehost it suggests competing products for SEO management however does not explain the differences between them.

Date of experience: March 18, 2023
Nevada
1 review
0 helpful votes
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Very difficult to start my website
April 18, 2023

Very difficult to start my website. I chose my template and stopped for the day. Next time i signed on it was gone today i start over from scratch

Date of experience: March 18, 2023
Germany
1 review
0 helpful votes
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Please stop asking me to rate
April 17, 2023

Please stop asking me to rate. I have provided feedback about 5 times already.

Date of experience: March 18, 2023
Texas
2 reviews
0 helpful votes
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Thank you, please don't prompt me for a review again

Date of experience: March 17, 2023
Canada
1 review
0 helpful votes
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I don't know what I'm doing, not the website's fault.

Date of experience: March 17, 2023
GB
1 review
0 helpful votes
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I have just created an account and cant even edit the website. Very frustrating and im not sure the solution offered will work but i have to wait 48 hours to find out

Date of experience: March 17, 2023
Tennessee
1 review
0 helpful votes
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Sometimes I can log in and sometimes I can't with the same password. Not sure what is going on. Also im having trouble with my imap and smtp address. My other email accounts aren't allowing me to add emails from new website because the password only works 10% of the time.

Date of experience: March 17, 2023
Kentucky
1 review
0 helpful votes
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WordPress is very hard to use and many of the features don't work.

Date of experience: March 17, 2023
Morocco
1 review
0 helpful votes
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My whole website was deleted and nobody's responding from Customer Service.

This is unprofessional.

Date of experience: March 17, 2023
Cameroon
1 review
0 helpful votes
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It's very complex to navigate and the are no guiding templates

Date of experience: March 16, 2023
Idaho
1 review
0 helpful votes
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I cant connect anything to ftps, it wont let me use anything without constant issues

Date of experience: March 16, 2023
GB
1 review
0 helpful votes
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Not very intuitive -struggling to muddle my way through

Date of experience: March 16, 2023
Florida
1 review
0 helpful votes
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Difficult to use..
April 15, 2023

Difficult to use. Little information. Cant log in.
Not at all user friendly

Date of experience: March 16, 2023
Florida
1 review
0 helpful votes
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I've had trouble logging into my account. I needed to work with a customer service rep on the Chatbot who eventually gave me a new cryptic username that I need to use to login from now on. This isn't reflected in my Setting/privacy page so I just need to keep this cryptic login now in order to view my account. Seems weird and not very user friendly

Date of experience: March 16, 2023
Australia
1 review
0 helpful votes
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I bought an observer template and now I can't find it?

Date of experience: March 16, 2023
Illinois
2 reviews
0 helpful votes
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I am still trying to figure the process out. I need to purchase a foundation package and a framework.

Date of experience: March 16, 2023
Arizona
1 review
0 helpful votes
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I'm sure it's me, but it's advertised as easy to use. I must be the world's biggest idiot then. I have no clue what I'm doing and when I called to see about someone doing it for me it was $2k extra. So I am going it alone and hope I can create something somewhat similar to what I need but so far it's all headaches. Like I said, no offense, I am no computer whiz but the ads made it sound like I wouldn't have that much trouble. I hope to be leaving a better review later. This is just reflective of my experience so far. I am still excited to have my own site and I do hear good things.

Date of experience: March 15, 2023
Colorado
1 review
0 helpful votes
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It was good other than the payment thing not working

Date of experience: March 15, 2023