From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I need help, I came to the chat but the assistant was not helpful at all
Learning as I go, I am too new and it will take time.
I am hopelessly lost. I can't make anything happen. I can't find help for WORD PRESS. Only help for Blue host. I can't tell how they are even related. I can't change the theme it gave me, I can't change the title or find anything that even points that way. I am overwhelmed with the complexity and the buy this, buy that with no directions of where to go or how to get there.
It's nearly impossible to find anything, which should be very easy.
Paid for plan that included SSL Certificate, however, that has not been issued correctly and I am therefore unable to access and set up my blog
Very much confusion surrounding your acceptance of Canadian websites ending with.ca. My website is curbappealnews.ca
My experience has been nothing but frustrating at this point. I try to use the site builder tools and it gives me an SSL certificate error. Please have someone contact me. Your chat tool is awful and is buggy. What is going on there?
A little hard to navigate, but has the software needed.
The fact that I don't know anything about building a website this is pretty user friendly.
Unable to figure out how to host a non-WordPress site
There was an error processing my order and I lost a week of work because I have to wait until my domain is processed for someone to correct it.
I believed Bluehost had better options for website building. It is not easy to make changes once you have begun. I am definitely looking at getting my money back. I have used Fatcow.com and Namecheap for other sites and they were easier or about the same and I am paying much more.
This is my second hosting account with Bluehost, and it just works! Never had an issue and I am so glad I moved all my websites away from the very famous and more expensive hosting companies that have terrible customer service and technical support. I recommend Bluehost to all my clients.
Not everything is integrated or easily accessible. My Google Workspace is not connecting. I will be calling about this soon.
Been in the website business for over 30 years and I'm trying to get my wide up and running with the blogging website. So far, the website unavailable page on your sign SUCKS - I ended up getting a site that I did not want - because I was too quick to click on the shopping cart that looked like the site I wanted - page was extremely confusing - probably by design of course.
If I could have given you zero stars - I would have- but I had to give you one undeserved start.
I was told by sales that everything would be up and running as soon as I purchased the plan - so far it's been over 2 hours and I can't even put up a home page - great job guys - this sucks and my wife has lost all faith in me in putting up a home page... Thanks for putting me in the dog house.
I cant find how to upgrade the program i am subscribed
I paid to join Bluehost through Michelle Schroeder's site. I paid for everything to have a website and I'm not able to get any help. The chat box does not offer help. Plus I keep getting emails about joining when I already joined, but I didn't get an email about that. No welcome to Bluehost or anything. I'm feeling pretty abandoned right now and very disappointed.
I have needed to call for tech support twice and both staff members were extremely helpful!
You automatically set up the domain name for me, which is not what I want
Cannot get website set up, want to cancel subscription to Wordpress, I do not want a blog, simple on line small buisness website
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members