From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
So far it seems that iI have trouble signing in even though my account is automatically set to sign in with google. Not sure if anyone else attempted to sign into my account but I am now worried about security!
I haven't been able to manage my site because my SSL certificate isn't working. I was initially told it would take 15-30 minutes. Then I was told it could take up to 24 hours. I am a bit frustrated that I can't begin working on my site I just paid for and I have to wait an indefinite period of time to gain access to it.
Bought a 2 year contract in 2018, was never informed of renewal and was charged for 2 more 2 year contracts on auto renewal. Most domain services auto-expire if not renewed.
I have found it easy to use and ready to go, making my experience simple and seamless.
Having an impossible time getting a blog set up. Nothing about this is easy
For someone brand new to blogging the site is a little confusing.
I just started and I have been navigating through. There have been friendly representatives to help me along the way
Can't figure out how to cancel and keep getting billed
I bought my domain, tried to pick a theme, and I can no longer log in. The site does not recognize me at all. This has been going on for 2days.
Sign up process failed 4 times and the page froze up after payment. Causing the system to assign me a default domain which I am still trying to delete a day later.
SSL issues continue despite being told they were fixed
It is a bit challenging understanding how to correctly build the blog page. I am currently taking it step by step with help from a YouTube tutorial.
I don't understand anything and don't know why I was billed
Seems you thought about everything and wow automated such things wow
Site not as easy to use as I was hoping. No company-made video tutorials.
Havent used any of the materials given and they have actually been problematic
Relatively easy to navigate and manage changes. Email address setup should be easier - instead of going to Advanced.
Difficult to understand my site won't go up not sure why
I have contacted chat three times now for the same issue- I'm told it will be working in '20 minutes', now I'm being told (the third time) anywhere up to 4 hours. I can't even do anything on the site, because my ssl certificate is apparently not valid, and hasn't been since I signed up!
Every step of this has been full of errors that have needed correcting from tech support. And now it has happened again. I regret ever using Bluehost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members