BluehostReviews 21,466

This is a great choice for hosting our church website.

I can no longer define my folder structure and waiting for the 'new' url to update delays me working on it. This is wasting my time.

I have to get used to the new layout. I wish one could access cpanel faster. Also had trouble finding the validation token.

I literally have to click off an add every time I sign into my account. Its by far the most annoying way to push additional services you provide.

Additionally, the UI has changed like 2 times without any reliable warning that things were going to look different.

I was sent an authentication code to login using 2 factor. Code was sent to my phone. I typed it in multiple times and the stupid thing didn't work. I had to use my recovery key. Fortunately I found it but If I didn't have it near me I would have been Locked out until tomorrow.

I'm having lots of trouble. I'm hoping things will get better. I'm trying to create new websites and WordPress is Hell! I'm trying to go around this but nothing seems to be working properly. I lost several costumers due to so many set backs.

Tech support is really bad and you get lied to all the time. Level one techs mess things up all the time. Cost me lot of time and money

Bluehost took me offline and left me that way for two weeks, starting around BLACK FRIDAY! We had to postpone launch and totallymissed the holiday season.

Seems smooth so far, just WordPress can be finicky

Your service is terrible. My site goes down at least 3-4 times per day. Your user interface is buggy. Can't update credit cards or email addresses.

My experience with Bluehost has been excellent. I knew nothing about how to build a website, and over a period of 2 1/2 years, I have become quite knowledgeable. I'm not an expert, but I am happy with what I have achieved. Thank you for your service.

Although more support for Concrete CMS would greatly enhance this experience, I have been able to make a number of the add-ons work by treating each as an external resource. Thus far, this has meant separate logins for my site & for each of these add-ons. I am looking into streamlining this experience with single sign-on (as implementing add-ons via Concrete CMS's [Packages] folder would greatly achieve; but this method did not work for the initial installation—as it appears to be due to a PHP setting within a file in each add-on (& it could still be due to a setting in the initial configuration page that appears during setup). Although support would probably defer this to add-on developers, it could be a configuration setting that each add-on shares in common regarding implementing add-ons into the internal Concrete CMS environment & interface (perhaps database &/or admin passwords or something such as editing a PHP file for the folder name as well as API or App ID information). I am learning more about this & hope to be a resource for improving the external implementation of add-ons into Concrete CMS.
I also suggest that the star ratings for deprecated add-ons & so on (i.e., no support/development in two years) be presented in red or with some other attribute or notifier.

I have only one website currently hosted by Bluehost. The website was launched and running but all of a sudden the site shut off due to 503 Error. I have contacted support for assistance on several occasions and on all occasions I was told the issue has been escalated and security team will contact me. For over a week now no one has called - and this is badly affecting my business. In the last conversation the agent said to fix the problem I needed to subscribe to Site Lock Security and that felt like blackmail because I believe Bluehost should protect my site and and if there is a malware somewhere in the site I deserve some support to get my site up and running again. I just contact and no one does anything to help. This is nacceptable.

We have another site hosted with SiteGround and I would rate them as 4 stars so you are just a bit behind them.