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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
+24
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

service
672
quality
608
This company does not typically respond to reviews
Panama
1 review
0 helpful votes
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Hello, I need your help, I had a page with you for 4 years and I never had this problem and now I am suffering multiple attacks on my page which does not allow my clients to see my content online and the page is always crashing

Date of experience: December 9, 2023
Colorado
1 review
0 helpful votes
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I like BlueHost, but I have had an occasional issue with my email for YEARS, which has never been fixed. Sometimes, emails don't arrive. It is clearly happening, nobody can figure out why. Also I went through an hour or so of difficulty logging in yesterday. Evidently something changed about the userid.

Date of experience: December 9, 2023
Arizona
1 review
0 helpful votes
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When it was time to renew this year the price tripled. Your customer service agents were not really helpful. I didn't add anything to my account and I am very unhappy. In addition you make it very hard to get bye all your adds to my home page. It takes 6 clicks to get to my email.

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
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I have spent 10+ hours trying to transfer one domain from my hosting site to another bluehost hosting site. Each chatbot and phone technician is horrible and does not listen to what I am saying. There is a technical issue on Bluehost end and each technician defaults to telling us to transfer via the authorization code method which has not worked for us despite trying this for 10 times. Bluehost used to be great for customer service issues and I have been a customer for many years. Now it takes 30+ minutes on hold to access a person to help and they are not knowledgable or helpful.

Date of experience: December 9, 2023
Texas
1 review
0 helpful votes
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I have used Bluehost for many years and have been very pleased, but this past year, I noticed that Bluehost hosting has taken a spiral downturn and my website has experienced terrible issues.

Date of experience: December 9, 2023
Washington
1 review
0 helpful votes
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Things have been going well so far
December 9, 2023

Things have been going well so far. I have been able to find answers to any questions I've come across one way or the other.

Date of experience: December 9, 2023
Washington
1 review
0 helpful votes
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I view my logs on a daily basis
December 16, 2023

I view my logs on a daily basis. They are almost completely filled with Wordpress entries of some fashion. They also have a lot of codes I do not understand (this could be my shortcoming). I will definitely look for a different host on renewal. I wish Wordpress never existed.

Date of experience: December 9, 2023
Washington
1 review
0 helpful votes
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About a month ago my normal login page stopped working
December 16, 2023
Updated review

About a month ago my normal login page stopped working. I started using the presented "new login page". It required me to use a login ID instead of my main domain name. It worked for a couple of days. Then it did not work and locked me out.

Date of experience: December 9, 2023

I renewed my account with Bluehost yesterday
June 16, 2022
Previous review

I renewed my account with Bluehost yesterday. My web sites immediately stopped working. Migration happened last night. My web sites and my email still do not work.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Invoice history info only goes back 1 yr
December 9, 2023

Invoice history info only goes back 1 yr. Customers should have a complete history available.

Date of experience: December 9, 2023
Oklahoma
1 review
0 helpful votes
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Cannot change auto payment from expired payment to primary payment

Date of experience: December 9, 2023
Oregon
1 review
0 helpful votes
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The interfaces continue to be less intuitive than the old ones which were somewhat challenging but usable.

Date of experience: December 9, 2023
Washington
1 review
0 helpful votes
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The first time it mandated I select if I want the privacy or not before I could continue I was a bit annoyed but selected NO Thanks, and now, after what feels like an entire year, it STILL asks me EVERY SINGLE time I login whether I want that product and that is annoying as hell.

Date of experience: December 9, 2023
Hungary
1 review
0 helpful votes
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Ads are mixed up with system messages
December 16, 2023

Ads are mixed up with system messages. This is bad.

Date of experience: December 9, 2023
GB
1 review
0 helpful votes
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An amazing experience
December 9, 2023
Updated review

The customer service is very good. They always meet my needs when they arise.

Date of experience: December 9, 2023

Pretty Good
March 15, 2023
Previous review

Pretty Good.

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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The constant changes to the login process
December 16, 2023

The constant changes to the login process. The breakdowns in server and email access are trash. I have had Bluehost for over a decade and have never had as many problems over that time than I have over the last year. I can't wait to leave this hosting company after the new year.

Date of experience: December 9, 2023
Michigan
1 review
0 helpful votes
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It works
December 9, 2023
Updated review

It works. I can afford it. Nobody's stolen my writing. Thanks for that. I appreciate you. I can't generate stats on website visits w anyone using any kind of privacy software, but I'm ok with "writing into the void."

Date of experience: December 9, 2023

It's been pretty good
June 16, 2022
Previous review

It's been pretty good. Affordable. Thanks for that.

Date of experience: May 17, 2022
Maryland
1 review
0 helpful votes
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I've struggled with access to my CPanel/Email for over a year. I purchased a new account hoping to avoid the IP-blocked issues that Bluehost claims. Purchased on 11/27/23 and had to cancel due to BH Rep mistakes. Nce refund received purchased another 3-year plan on 12/2/23. STILL DON'T HAVE ACCESS TO MY WORDPRESS SITE My business (website) has been closed since 11/27.

Date of experience: December 9, 2023
California
1 review
0 helpful votes
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I did not request privacy protection and certainly...
December 16, 2023
Updated review

I did not request privacy protection and certainly did not place it on autorenewal. How did this happen and which credit card was used?

Date of experience: December 9, 2023

Works fine
May 17, 2022
Previous review

Works fine

Date of experience: May 17, 2022
South Carolina
1 review
0 helpful votes
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I find it harder to find things in this new format
December 16, 2023

I find it harder to find things in this new format.

Date of experience: December 9, 2023
Maldives
1 review
0 helpful votes
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Website speed is slow
December 16, 2023

Website speed is slow.
Customer support takes long time to connect

Date of experience: December 9, 2023