BluehostReviews 21,468

I'm a big fan of Bluehost but they recently made a big mistake. I had multiple sites down for almost a week. Their support was not helpful which is unusual. I'm trying to decide if I should continue using them for future sites.

I've been using your hosting service for many years, but now the price increase is absolutely ridiculous so I'm unfortunately going to have to leave and find another hosting company. I notice that there's been a change in ownership of the company and that the price hikes followed that. Makes me wonder how many other changes there's going to be and therefore much longer you're going to be recommended by wordpress.

I'm very happy with your overall service. But, I noticed that your postgres database does not have postGIS and it is very hold version. I would like to get it and remove wordpress since I can build my website by myself. Also, it better to specify the amount when someone want to add a service. Saying nothing and having the surprise on the invoice it's the bad thing I noticed.

The response on support has been slow and issues still remain unresolved.

Do not use the chat. They have a script, they follow it and they give up when it's too hard. I asked for help, spent over half an hour with them and when I requested some different information they just kept telling me what they thought was best instead of listening. I found an article and figured it out all by myself in the long run, but they wasted my time pretending to be helpful. The fake annoying customer service answers didn't help my disdain either.

It was one of their articles I eventually found that was helpful, I will give them that. The chat person could have sent that to me, but 🤷‍

Cannot see pricing easily for my next renewal. Automatically pushed to three years and a huge increase in cost.

Error with setting "pin", very frustrating system/process.

He solicitado ayuda 2 veces con un problema de recepción de correos a nuestro correo profesional contratado en el Hosting, y aún sigue sin resolverse. En cada ocasión me han dicho que debo esperar por la propagación de la corrección (lo cual entiendo), pero en ninguna de las ocasiones se ha corregido y estamos perdiendo tiempo y dinero porque no podemos iniciar las pautas publicitarias ni lanzar nuestro sitio Web porque necesitamos el email funcionando para varias cosas.

I couldn't figure out why my blog site wouldn't come up on my phone but looked okay on a device. I called customer service and described the problem, and she demonstrated active listening by repeating what I had told her, then solved the problem. She stayed on the phone with me until I was satisfied.