Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I would love to provide this with higher stars. Blue Host has been relatively amazing thus far. The only complaint I have, is the speed of the website. There have been times when the site is moving so slowly that it's inaccessible.
You keep charging me 3 timers a year when it was supposed to be once a year... I am going to be going back to go daddy where this NEVER happened. You also don't give a heads up now I am in the red in my bank account very sleazy... I have never had an auto renewal not tell me several days before
Bluehost is not only affordable but efficient and I have had zero difficulties since switching to this hosting service.
Still a very user friendly platform and easy to operate. However, sometimes when I want to edit a site it wants me to log-in to Wordpress.com and that is annoying. The new login page is also not that great.
Your changes to navigation have made it very difficult to find things.
We have tried to use the services but have not been able to use anything.
It's been 4 months all my sites are down, so many times on mail my e-mail accounts stop working, I am an old customer, but I think i should shift to some other service, no one solve my issue, just give me tt nos what i do with that, its not fair for the last 4 months i am using only email service and i am paying full services
I have been online with chat for about 40 minutes with minimal help today about my subscription. Very slow service and not a lot of help. I asked how much my renewal would be and it took them this long to tell me.
STOP THE ENDLESS STUPID OPTION AND FEEDBACK PROMPTS. That's the problem I have. I didn't come to this site to do your paperwork or boost your ego.
Great way to have your website ready in short time
Excelente opción de hosting, way better than other services
My site is down and I have to mess around with creating pins and surveys before I can access my dashboard
I have tried 3 times to create a subdomain but I keep getting a 500 error message. There is no explanation regarding how to resolve, or if the host is having problems. I researched and followed the directions to create it, but nothing works.
My site has gone done a number of times due to Blue host and they have taken weeks to put it back up during the busiest time of the year.
Hey, it's been over a month since i bought a website on this platform, unfortunately my website is not online yet because i seem to not understand this platform. I need asssistance ASAP, time is running out. I need an agent who can help me set it up thanks.
There are lots of features not activated, for example I created 2 new domains and until now I cannot create emails for them!
Weird, previously I could.
It is difficult to customize my website with the new change.
I have been trying to get help with my Google workspace account which was paid for to Bluehost and still cannot get in.
I have been paying for Site lock, yet whenever I visit my site, Avast catches some kind of malware or phishing activity. I have to go through this routine virtually every time I check my site. It never goes away.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.