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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Kentucky
2 reviews
0 helpful votes
Follow Aiyaken E.
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I would love to provide this with higher stars. Blue Host has been relatively amazing thus far. The only complaint I have, is the speed of the website. There have been times when the site is moving so slowly that it's inaccessible.

Date of experience: January 8, 2024
Utah
1 review
0 helpful votes
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You keep charging me 3 timers a year when it was supposed to be once a year... I am going to be going back to go daddy where this NEVER happened. You also don't give a heads up now I am in the red in my bank account very sleazy... I have never had an auto renewal not tell me several days before

Date of experience: January 8, 2024
Texas
2 reviews
0 helpful votes
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Bluehost is not only affordable but efficient and I have had zero difficulties since switching to this hosting service.

Date of experience: January 8, 2024
South Africa
1 review
0 helpful votes
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Still a very user friendly platform and easy to operate
January 15, 2024
Updated review

Still a very user friendly platform and easy to operate. However, sometimes when I want to edit a site it wants me to log-in to Wordpress.com and that is annoying. The new login page is also not that great.

Date of experience: January 8, 2024

Assistance
May 17, 2022
Previous review

Super efficient assistance and very user friendly.

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Your changes to navigation have made it very difficult to find things.

Date of experience: January 8, 2024
France
1 review
0 helpful votes
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We have tried to use the services but have not been able to use anything.

Date of experience: January 8, 2024
Pakistan
1 review
0 helpful votes
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It's been 4 months all my sites are down, so many times on mail my e-mail accounts stop working, I am an old customer, but I think i should shift to some other service, no one solve my issue, just give me tt nos what i do with that, its not fair for the last 4 months i am using only email service and i am paying full services

Date of experience: January 7, 2024
New Jersey
1 review
0 helpful votes
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I have been online with chat for about 40 minutes with minimal help today about my subscription. Very slow service and not a lot of help. I asked how much my renewal would be and it took them this long to tell me.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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STOP THE ENDLESS STUPID OPTION AND FEEDBACK PROMPTS. That's the problem I have. I didn't come to this site to do your paperwork or boost your ego.

Date of experience: January 7, 2024
Mexico
1 review
0 helpful votes
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Great way to have your website ready in short time
January 7, 2024
Updated review

Great way to have your website ready in short time

Date of experience: January 7, 2024

Great overall experiences
August 30, 2022
Previous review

Excelente opción de hosting, way better than other services

Date of experience: August 30, 2022
Colorado
1 review
0 helpful votes
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My site is down and I have to mess around with creating pins and surveys before I can access my dashboard

Date of experience: January 7, 2024
Missouri
1 review
0 helpful votes
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I have tried 3 times to create a subdomain but I keep getting a 500 error message. There is no explanation regarding how to resolve, or if the host is having problems. I researched and followed the directions to create it, but nothing works.

Date of experience: January 7, 2024
New York
1 review
0 helpful votes
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My site has gone done a number of times due to Blue host and they have taken weeks to put it back up during the busiest time of the year.

Date of experience: January 7, 2024
Kenya
1 review
0 helpful votes
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Hey, it's been over a month since i bought a website on this platform, unfortunately my website is not online yet because i seem to not understand this platform. I need asssistance ASAP, time is running out. I need an agent who can help me set it up thanks.

Date of experience: January 7, 2024
Jordan
1 review
0 helpful votes
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January 7, 2024

...

Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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There are lots of features not activated, for example I created 2 new domains and until now I cannot create emails for them!

Weird, previously I could.

Date of experience: January 6, 2024
Florida
1 review
0 helpful votes
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It is difficult to customize my website with the new change.

Date of experience: January 6, 2024
New York
1 review
0 helpful votes
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I have been trying to get help with my Google workspace account which was paid for to Bluehost and still cannot get in.

Date of experience: January 6, 2024
Georgia
1 review
0 helpful votes
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Still trying to configure mail to cell phone but remaining hopeful.

Date of experience: January 6, 2024
Oregon
3 reviews
0 helpful votes
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I have been paying for Site lock, yet whenever I visit my site, Avast catches some kind of malware or phishing activity. I have to go through this routine virtually every time I check my site. It never goes away.

Date of experience: January 6, 2024