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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Arizona
1 review
0 helpful votes
Follow Lawri S.
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I'm not liking the issues I'm having with logging into the CMS, or the difficulty I'm having with setting a PIN.

Date of experience: January 30, 2024
Washington
1 review
0 helpful votes
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There is not enough guidance to properly manage the account. Nor can I find a phone number easily.

Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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You are requiring a pin, and your pin creation says something went wrong. It says i will have to do it next login. What if it still doesnt work?

Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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I'd pull out the rest of my hair if i had any left. Trying to get bluehost to unlock my email account since Jan (

Date of experience: January 29, 2024
Idaho
1 review
0 helpful votes
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This has been a nightmare from beginning to now. I had so much misinformation that cost time and resulted in frustration. The transfer time was excessive and I had to call several times. I called to get assistance the other day but the systems were down. The rep said he would send me info to help me, which I never got. I had 10 domains to transfer, but ended up moving those somewhere else. Will probably move this one soon too. Terrible experience. Too bad, my first call in was amazing.

Date of experience: January 29, 2024
Japan
1 review
0 helpful votes
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Your service is absolute garbage
February 5, 2024

Your service is absolute garbage. I should not have to jump through all these ridiculous hoops just to bring my domain in line with DMARC standards.

Date of experience: January 29, 2024
Washington
1 review
0 helpful votes
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Sometimes it is slow to load and get a lot of error messages.

Date of experience: January 29, 2024
Nevada
1 review
0 helpful votes
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It has been over a month since I tried to get two sites transferred. Only thing that has happen is my site broke and I no longer have access to my data. Spent more effort changing then if I would have built the websites from scratch. More than 40 hours on the phone. Every call takes 2 hours just to be told wait 24 to 48 hours and call back!

Date of experience: January 29, 2024
NL
1 review
0 helpful votes
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The dashboard is incredibly slow
February 5, 2024

The dashboard is incredibly slow. It's really annoying.

Date of experience: January 29, 2024
Pakistan
1 review
0 helpful votes
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SSL is not working well
February 5, 2024

SSL is not working well. Pay for individual services like domain and privacy protection is in the Wordpress choice plus pan but after I purchase hosting domain privacy protection service is not provided.

Date of experience: January 29, 2024
Oklahoma
1 review
0 helpful votes
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I keep getting messages about transferring my domain but I already spoke to someone and they said it was cancelled. I don't want to transfer my domain so please stop sending me emails.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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Log in process sucks
February 5, 2024

Log in process sucks. Isn't Apple password friendly. Interface is slow.

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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My website does not look the same as the WordPress template. I keep launching it but it still will not change.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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It has been a horrendous experience activating Google Workspace to receive emails - 5 times contacting technical support who each claim the problem will be resolved once propagation takes place in 24-48 hours, but the problem of receiving emails still exist.

Date of experience: January 28, 2024
California
1 review
0 helpful votes
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I find everything about this clunky and inconvenient and I do not get service.

Date of experience: January 28, 2024
District of Columbia
1 review
0 helpful votes
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Don't understand why my Touch ID didn't work today, but it didn't. After I searched for my User ID, found it, then created a new password, all seems okay at this moment. There must have been updates. Signing in seems very different from the last time I worked on my site.

Date of experience: January 28, 2024
Massachusetts
1 review
0 helpful votes
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Ad to just log in
Last phone call still didn't fix my site
Poor organization of interface after login

Date of experience: January 28, 2024
Saudi Arabia
1 review
0 helpful votes
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Thanks for this awesome services I have 5 years and will not move any where else

Date of experience: January 28, 2024
California
1 review
0 helpful votes
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I'm trying to *manage* my domains and I keep getting ads for *buying* domains. I don't want to buy a frickin' domain. Turn the frickin' ads off. They are interfering with my ability to use your services.

Date of experience: January 27, 2024
Washington
1 review
0 helpful votes
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Your menus are hard to navigate, I still can't find the product I purchased

Date of experience: January 26, 2024