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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Using the Channel to reinstate my SSL certificate proved be very hard and confusing. I don't like the upscale for security every time I login.
One of the automatic updates created an error that made my site unreadable. I reached out to tech support and spent an hour chatting with them, they said they would call me on Thursday or Friday of last week. I waited over 12 hours for a phone call that never came and now I have to come back to trouble shoot again and the issue is still not resolved.
I have had a very difficult time getting my email set up.
Having a lot of difficulty getting my website files to transfer. Not happening as link provided in email says it should work.
I have been having problems with my account for months. One of my sites doesn't even work and I've grown tired of asking for you all to fix it.
Very difficult login with new system not always working
Bluehost has not been able to provide the services I pay thousands for. My new domain purchase does not work and customer service just gives me a runaround. My sites get hacked - and once even destroyed by a tech support worker who erased my website! I deeply regret choosing bluehost and the years I have worked with this company.
For some reason my IP was blocked from access so I couldn't get into my account. The people that helped me were great but there was no explanation why it happened. It's pretty frustrating with a new account just started in Nov 2023.
I miss having more options, especially about domains
The page where I login seems to change frequently. Makes it difficult to sign in.
I have written my blog for over a year and I'm still thrilled with each post.
I continue to have issues that aren't discovered until I check my website. Several of the issues are recurring despite getting them resolved on two days in a row.
This made starting my blog affordable while getting a quality website!
Even though I repeatedly set all my sites to auto-renew with domain privacy, somehow the settings keep getting changed not to auto-renew and without domain privacy. Some kind of glitch. Otherwise the service is good.
The support from Bluehost has been one of the worst experiences I have ever had in my 15 years of working in technology. Wrong answers, support personal who don't know the answer and unwilling ness to understand urgency.
Been having quite a few issues logging in lately. Seems to be getting better
I'm still learning but with videos, tutorials and Bluehost help site, I've been able to accomplish a lot more than when I started.
Very painful customer service or trying to get anything done correctly
It's hard to set up my emails on my MAC. Also, sometimes the web emails are hard to see.
Horrible service. It's that simple. You're poor customer service resulted in a customer's website being down for 5DAYS! That is totally unacceptable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members