BluehostReviews 21,468

Blue was quick to respond and helped us restore our website.

The dynamic of Bluehost opting to move strictly to Wordpress and not really support anything else is bad. I have been with Bluehost almost 15 years and chose it because it did not favor one platform over another and because the customer service was way above the mark. This is no longer the case. The staff seems like the fallout of people trying to get a job from the COVID era as they barely know the system outside of the "scripts" they are given to repeat things like a parrot instead of being knowledgeable about anything NOT Wordpress. It is so bad that I am looking for a new host AND falling my 36 clients whom I've brought to Bluehost that it's time to switch. The Wordpress bias is irritating, and the customerservice has dropped so much I no longechoose to deal with it.

I have had a lot of issues with Bluehost, website going down numerous times in the past few years. In fact, one of my sites is down right now and I dont have the time to call and wait for customer service. www.romanagould.com

You all have the worse service I have ever seen of any kind of business entity I have interacted with throughout my entire adult life. Just count the number of times we have contacted you by phone or through chat.

My website, Lifelinecpa.com, keeps crashing because of server issues. Every time I call you fix it, tell me the issue is resolved, just to have it appear once again the next day. This has happened at least 7 times in the last 2 weeks. When I ask for a solution, the account representative has no clue how it was fixed. It seems like the very representative who blue host clients talk to are not the same as the same people who fix the issue. When I say fix the issue, I meant temporarily. It is a complete shame that I such a huge company permanently resolve an issue for a client that the client has called 20 times about.

Very nice platform that is easy to use with helpful support when needed.

I checked in with Google and used phone verification.

I really enjoyed wordpress many years ago. The new wordpress is turning out to be a steep learning curve.

Bluehost has been a complete pain in the neck to deal with and have tried to kick me out of my legacy account for the past month. I have had to call many times and waste countless hours to have access to my website just because THEY tried to screw me over.

Have been trying to get my website fixed for multiple days in a row. They say they have fixed the issue but every day when I try to edit it site the problem still hasn't been fixed

When I first began with hosting, Bluehost was great and by far my favorite hosting provider. In the past 6 months, however, primarily following the renewal of my hosting plan, the service has drastically worsened.