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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Customer service representatives were both knowledgeable and helpful. I was able to get my issues resolved quickly and efficiently!
Support is kind of so good, I need to come back many times and talk with different people for solve a small problem.
Ease of use, and support is often good, but sometimes they give less than helpful guidance. Is this a training issue or lack of experience on the part of tech staff? Likely. Overall, the experience has been good.
I can't login and your website keeps locking me out. I wasted 1 hour working on this issue with customer support. He/she sent me password reset 6 (SIX) times. Did not work. THis has happened way too many times. If this happens again, I am tranferring all my more than 20 domains to Godaddy. I have been a loyal customer for the last 7 years. I am very, very disappointed at your technical issues
It's a little difficult to learn the difference between Bluehost and Wordpress. Maybe there are some tutorials I'm unaware of. I don't think its a bad reflection on Bluehost, though. I admit that I've been working on this only sporadically for months. I'd probably have a better understanding if I could dedicate a solid week or two to it.
I don't like the big ad every time I go to log in. Steep learning curve
بعد تحديث لوحة cpanel الاستضافة وسيئة جدا والأعطال كثيرة ولا تتوافق مع اللغة العرببة
I continue to experience problems with Bluehost. Whether it is emails not sending or being periodically locked out of my account, this service has been buggy and frustrating ever since your last major upgrade.
I have had a really terrible experience overall with bluehost in regards to switching my accounts and overall help in that way. Although I have had several very helpful individuals who I was able to connect with who helped me solve many issues, I mostly have not been able to get my issues fixed. I am extremely disappointed to be honest although I understand my underlying issue was slightly complex. I will say that the customer support has been exceptionally kind and very helpful. The last person I talked to was not and she hung up on me which I did not appreciate. Several times I was told I would get a call from a manager (I know I am such a Karen) however I don't believe I got the call. I am frustrated. I am just learning this stuff because I had to. I bought my own hosting because I tried to buy it from my ex-boyfriend (I know Karen) but he didn't do the transition thing (technical word) then that didn't work so I had to send pictures of me with my ID and that was supposed to work. I honestly am so confused and I wish I could get some answers. (Although most your tech support people I like a lot)
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The renewal process made me pay 3 times instead of one total amount. Very confusing.
You are the most unstable hosting company in the world
I cannot login again this is there 4th time in a couple of weeks
Logging in can be a real hassle sometimes. I just spent 15 minutes logging in with my CORRECT username and password, and it wasn't recognizing the correct information. It seems like every time I NEED to log into Bluehost, I run into a new problem that prevents me from getting my work done. Either I'm unable to login due to Cloudflare going down, or my password not being recognized, or something else. It happens way too frequently to ignore.
Also, there should be a way to disable the bell sound on the chat feature because it's annoying and despite my not needing it, the chat function also automatically opens up and starts pinging me with that bell sound. Please give me the option to turn off the chat or turn off the bell.
Bluehost is the only platform not willing to work with their customer's refund inquiries after 30 days of a product purchase.
Been with you for years. Always great service and help
Worse experience with bluehost will never renew it further and will not recommend to anyone in future
My custom name servers disappeared. Your support sucks to call (most can barely speak English.
You took my websites down in November without warning and cant restore em, I'm being billed for no service and you wasted hundreds of hours of my time in useless customer support... Both www.FatherSpiritSon.com and www.StarfighterGeneral.com database links got BROKEN in your "Upgrade" I am looking to leave soon.
Past issues still not resolved terrible service, terrible support
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members